Position Summary
The IT Administrative Support role provides day-to-day technical and administrative assistance to ensure smooth IT operations across the organization. This position is ideal for an entry-level candidate seeking to build hands-on experience in IT support, equipment management, and operational administration.
Key Responsibilities
IT Equipment Setup & Support
- Configure and maintain computers, monitors, printers, peripherals, and other IT equipment.
- Troubleshoot basic hardware and software issues.
- Assist with inventory tracking and asset management of IT devices.
New Hire Onboarding Support
- Prepare and deploy computers and equipment for new employees.
- Set up user accounts, email access, and required system permissions.
- Coordinate onboarding activities with HR and department managers.
Administrative & Operational Support
- Review vendor invoices for basic accuracy and completeness.
- Maintain IT-related records, documentation, and filing systems.
- Assist with purchase requests, equipment orders, and vendor communications.
- Support routine administrative tasks to ensure efficient IT department operations.
Qualifications
- High school diploma or equivalent required; Associate degree in Information Technology or related field preferred.
- Basic understanding of computer hardware, software, and Microsoft 365 applications.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and meet deadlines.
- Effective verbal and written communication skills.
- Positive attitude, willingness to learn, and customer-service mindset.
- Bilingual in Korean and English required
Preferred Qualifications
- Previous internship, coursework, or part-time experience in IT support or administration.
- Familiarity with Windows operating systems, Microsoft 365, and basic networking concepts.
- Experience supporting end users in a business environment is a plus.
Skills Required
- High school diploma or equivalent
- Basic understanding of computer hardware, software, and Microsoft 365 applications
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks and meet deadlines
- Effective verbal and written communication skills
- Bilingual proficiency in Korean and English
- Associate degree in Information Technology or a related field
- Previous internship, coursework, or part-time experience in IT support or administration
- Familiarity with Windows operating systems, Microsoft 365, and basic networking concepts
- Experience supporting end users in a business environment
What We Do
CJ Foodville USA operates TOUS les JOURS, a bakery franchise and bakery-café brand offering freshly baked bread, cakes, bakery goods, and beverages. Since launching in the United States in 2004, the company has built a national bakery-café presence. It aims to create a comfortable, family-friendly dining environment, with service that makes customers feel as welcome as they would among family and neighbors.
