Top Operations & Support Jobs

The Business Systems Analyst gathers and documents functional and technical requirements, serves as a liaison among stakeholders, IT, and software vendors, and supports application design, configuration, deployment, and end users. The role acts as a subject matter expert for business systems, facilitates requirements discussions, monitors technology trends, and travels to company locations to support operations.

Leads business and operational performance across concrete manufacturing locations while developing readiness for General Manager or Location Manager roles. Responsibilities include business planning, budgeting, KPI improvement, sales and customer relationship support, production and logistics oversight, safety and quality, workforce planning, talent development, succession planning, and special projects. The role provides leadership coverage across multiple sites and requires 20% regional travel in office, plant, and field environments.

Provides high-level executive support to the CEO and Executive Leadership Team. Responsibilities include complex calendar management, meeting and offsite planning, board and stakeholder communications, agenda and pre-read coordination, action-item tracking, signature routing, expense reporting, compliance tracking, and workflow management. The role requires sound judgment, discretion, independent execution, AI-enabled information synthesis, and occasional travel for board meetings and company events.

Provides Level 1 technical support through phone, email, chat, and ticketing systems. Responsibilities include diagnosing basic hardware, software, network, account access, and peripheral issues; installing and updating software; documenting resolutions; maintaining IT asset records; contributing to knowledge bases; escalating complex issues; and communicating clearly with users. The role also requires adherence to security policies, incident reporting, mentoring, and possible holiday work.

Lead high-priority, cross-functional strategic initiatives across Element Mobility from concept through execution. Build business cases, operating models, management cadences, OKR tracking, dashboards, and executive decision materials. Identify risks and blockers, align stakeholders across Product, Technology, Commercial, Operations, Finance, Legal, and Risk, and maintain accountability for measurable outcomes and leadership visibility.

Provides on-site technical support for Windows devices, Active Directory, Microsoft 365, hardware, software, and basic networking. Manages tickets, troubleshoots issues, documents resolutions, supports plant and office users, collaborates with remote IT teams, and trains end users. The role is based in downtown Houston with occasional visits to a Pasadena plant requiring provided PPE.

Provides high-level executive assistance to an EVP of Sales, including calendar and travel management, meeting preparation, correspondence, reports, events, expenses, procurement, approvals, onboarding, and special projects. Partners with cross-functional leaders, tracks priorities and action items, maintains confidentiality, improves administrative processes, and supports a distributed workforce using collaboration and conferencing tools.

Provides on-site Tier II helpdesk support for NIPRNET and SIPRNET customers at Scott AFB. Troubleshoots, diagnoses, and resolves workstation and peripheral hardware/software issues, performs workstation imaging, installations, upgrades, and replacements, and maintains a monthly knowledge database of service-request resolutions.

Handles 40–60 daily client calls, provides accurate customer service, updates client management systems, processes insurance applications and policy changes, issues proof of insurance, reviews documentation, meets deadlines, maintains confidentiality, and builds client relationships. The role requires multitasking, organization, attention to detail, Microsoft Office proficiency, and obtaining a P&C license within 30 days.

Provides strategic administrative support to the CEO by managing calendars, communications, meeting preparation, commitments, travel, records, and follow-up. Supports philanthropy through donor meeting coordination, donation processing, acknowledgments, mailings, and events. Maintains confidential executive, board, personnel, and donor information while using Microsoft 365 and approved systems. The role requires strong organization, discretion, communication, judgment, and reliable follow-through in a nonprofit environment.