Top Operations & Support Jobs

Provides onsite and remote Tier II support for hardware, software, mobile devices, connectivity, accounts, and access. Resolves and documents ITSM tickets, deploys devices through Intune, supports conference rooms and manufacturing-floor technology, maintains asset records, and escalates issues as needed. The role also supports onboarding and offboarding, creates knowledge-base content, follows GxP procedures, and educates users on cybersecurity practices.

Provides high-level administrative and executive support to the CFO and Finance leadership. Responsibilities include complex calendar and meeting coordination, executive communications, contract and records management, reports and presentations, basic budgeting, committee support, project coordination, and confidential information handling. The role also supports finance, contracting, payer reporting, office workflows, and organizational initiatives while serving as a liaison among leadership, internal departments, and external partners.

Oversee daily desktop support operations, coordinate and monitor helpdesk tickets, support SLA compliance, provide performance reporting, escalate desktop issues, and coordinate resolutions with IT teams and vendors. The role also supports desktop deployments, upgrades, testing schedules, asset management, and alignment of end-user technology services with organizational needs.

Provides administrative and customer service support to a department, branch, or leader. Responsibilities include scheduling appointments and travel, routing mail, preparing meeting materials, answering phones, maintaining records, and supporting events. Requires strong organization, multitasking, confidentiality, customer service, and basic Microsoft Office skills. The role is based in Charlotte, NC, with occasional travel to offsite locations.

Summer IT intern supporting end users, help desk operations, hardware and software configuration, software installation, technical documentation, basic networking and VoIP, Office 365 applications, IT inventory, and project planning. The role is an onsite, paid, 10-to-12-week internship in South Bend, Indiana, requiring full-time weekday availability and strong organizational, analytical, communication, and problem-solving skills.

Provide first-line technical support across CodeRabbit’s public developer communities. Troubleshoot code review issues, integrations, and APIs; reproduce and debug problems; create detailed engineering and product escalations; develop reusable documentation; monitor community trends; and foster constructive knowledge-sharing across global time zones.

Supports Wealth Management middle-office operations through technical support, research requests, data downloads, reporting, quality reviews, account servicing, and process improvement. Serves as a subject matter expert for Trust and middle-office functions, assists with account openings, closings, transfers, billing, statements, and workflow administration. Requires strong analytical, organizational, communication, Microsoft Office, and Trust operations skills, with responsibility for improving FIS TrustDesk processes and client service.

Supervises daily branch operations, including teller staffing, scheduling, training, performance management, customer service, sales support, policy compliance, risk decisions, and operational controls. Supports the Branch Manager in achieving sales, productivity, customer experience, premises, and business development goals. Coaches employees, manages customer concerns, cross-trains staff, and ensures adherence to banking procedures and regulations.

Provides inbound IT help desk support for FAA operations by troubleshooting routine application, software, hardware, and network issues. Responds to phone and email requests, documents incidents in ITSM systems, monitors operations, resolves common problems, follows procedures, and escalates complex issues. The role requires 24/7 shift flexibility, occasional overtime, strong customer service, and the ability to obtain HDI certification within four months.

Manage a portfolio of complex, high-exposure commercial liability claims, including coverage evaluation, reserving, litigation strategy, settlement negotiations, and resolution planning. Oversee third-party administrators and defense counsel, monitor performance and compliance, collaborate with underwriting, actuarial, legal, brokers, and policyholders, and communicate claim trends and financial exposures to leadership. Provide technical guidance, improve claims processes, and maintain effective stakeholder relationships.