Top Operations & Support Jobs

Provides senior technical ownership for GxP and business-critical R&D applications in a biotechnology environment. Leads application administration, system implementations, integrations, validation, security, compliance, vendor oversight, lifecycle planning, and operational support. Partners with QA, CSV, business owners, infrastructure teams, and vendors to maintain reliable, inspection-ready systems. Oversees risk management, documentation, audits, remediation, project delivery, and approved automation or AI initiatives while mentoring stakeholders and managing contractors.

Leads enterprise printer and multifunction-device management for a federal agency, supervising a five-person team. Responsibilities include diagnosing printer, desktop, mobile, network, VoIP, and VTC issues; coordinating vendors and remote resolver groups; managing consumables, inventory, firmware, STIG compliance, workstation deployments, and Tier II support. The role is onsite in Quantico, Virginia, requires independent judgment, up to 25% travel, physical equipment handling, and an active Top Secret clearance with SCI eligibility.

Manages a service center supporting Taylor material-handling equipment customers. Supervises, trains, and evaluates warehouse and service personnel; schedules field and shop service work; manages parts inventory, orders, sales, shipping, and delivery; advises customers; prepares operational reports; coordinates with sales; and drives service center performance and profitability.

Leads hourly facility operations at a high-volume smart kitchen location. Responsibilities include coaching and developing staff, managing lunch and dinner shifts, resolving facility and technology issues, supporting restaurant licensees, preparing for demand spikes, ensuring positive courier and customer experiences, covering staffing gaps, managing inventory, and conducting facility audits.

Teaches first-year composition using evidence-based, student-centered pedagogy; develops syllabi and course materials; maintains office hours; recruits, trains, and supervises Supplemental Instructors; collaborates with academic support services and English faculty; participates in learning communities and professional development; and supports student completion, engagement, and success, particularly among first-generation and Pell-eligible students.

Supports the Head of Operations across company-level projects, business analysis, cost modeling, process improvement, documentation, leadership materials, and cross-functional execution. The role requires independently managing ambiguous problems, coordinating teams and external partners, improving operating processes, and handling evolving priorities in a fast-growing robotics and AI startup.

Leads enterprise-wide workplace safety, risk management, regulatory compliance, CARF accreditation readiness, emergency preparedness, and business continuity. Oversees safety systems, incident investigations, corrective actions, compliance monitoring, organizational reporting, emergency drills, and accreditation documentation. Advises executive leadership on risk mitigation and works across multiple locations to establish accountability, improve controls, and promote a culture of safety and continuous improvement.

Spring internship supporting the museum Director’s Office through administrative projects, VIP guest assistance, confidential information handling, research for reports and presentations, event and organization research, and interaction with employees, visitors, patrons, donors, and trustees. The role requires discretion, organization, communication, and computer use in an office environment.

The Occupancy Specialist manages annual and interim resident recertifications, ensuring compliance with affordable housing regulations. Responsibilities include resident interviews, verification paperwork, lease addendums, move-ins and move-outs, rent collection assistance, resident support, filing, data entry, and general office administration. The role requires knowledge of LIHTC and/or Section 8 programs, strong communication skills, and proficiency with Microsoft Office. Yardi experience and affordable housing certifications are preferred.

Provides Tier 2 technical support for complex escalations involving Windows, Microsoft 365, networking, applications, servers, and business technologies. The role owns issues through resolution, documents solutions, supports clients remotely and onsite, mentors Tier 1 technicians, identifies recurring problems, and collaborates on service improvements and deployments. It includes rotating after-hours on-call coverage and travel to client locations throughout the Research Triangle area.