Top Operations & Support Jobs

Provides technical product support and sales assistance to bicycle riders through phone and email. Manages consumer-direct orders, delivers accurate product information, meets channel KPIs, identifies information gaps, and provides feedback on SRAM products and website content. Requires strong bicycle mechanical knowledge, customer service and communication skills, professional writing, problem-solving ability, and proficiency with customer support and office software.

Provide technical product support and sales assistance to bicycle riders through phone and email. Manage consumer-direct orders, deliver accurate product information, meet channel KPIs, identify information gaps, and provide feedback on products and website content. The role requires strong customer service, communication, writing, problem-solving, bicycle mechanical knowledge, and the ability to work independently in a virtual team.

Provides technical product support and sales assistance to bicycle riders through phone and email. Responsibilities include answering product questions, managing direct-to-consumer orders, meeting channel KPIs, identifying information gaps, and sharing feedback on products and website content. Requires strong bicycle mechanical knowledge, customer service and communication skills, professional writing, problem-solving ability, and proficiency with relevant customer service and office software.

Provides technical product support and guidance to riders through phone and email, resolves customer inquiries, manages designated direct-to-consumer orders, meets support KPIs, gathers product feedback, and collaborates with internal and international teams. The role requires strong communication, problem-solving, bicycle mechanical knowledge, customer focus, and familiarity with customer service and office software.

Provides technical product support and sales assistance to bicycle riders through phone and email. Responsibilities include answering product questions, managing direct-to-consumer orders, meeting channel KPIs, identifying information gaps, and providing feedback on products and website content. The role requires strong bicycle mechanical knowledge, customer service, communication, writing, problem-solving, and independent work skills.

Provides technical product support and guidance to riders through phone and email, resolves inquiries, manages designated direct-to-consumer orders, meets support KPIs, gathers customer feedback, and collaborates with internal international teams to improve the customer experience.

Provide technical product support to riders through phone and email, resolve inquiries, manage direct-to-consumer orders, meet support KPIs, and communicate customer feedback internally. The role requires strong communication, problem-solving, bicycle mechanical knowledge, customer focus, and proficiency with support and office software.

Provides technical product support and guidance to riders through phone and email, resolves inquiries, manages direct-to-consumer orders, meets support KPIs, gathers customer feedback, and collaborates with internal teams to improve products and customer experience. Requires strong communication, problem-solving, bicycle mechanical knowledge, typing skills, and proficiency with customer support and office software.

Provides technical support, warranty assistance, and product guidance for SRAM cycling products, primarily suspension systems. Responds to dealer and customer inquiries, maintains technical documentation, communicates product updates, supports industry events and races, and relays customer feedback to Product Development teams. Requires bicycle mechanics experience, cycling knowledge, English and a Nordic language, strong customer service and problem-solving skills, communication abilities, Microsoft Office proficiency, and attention to detail.

Provide phone and email technical and warranty support for all SRAM product lines to customers, dealers, distributors, and OEs. Diagnose issues, initiate repairs to factory specs, report trends to Quality, attend industry events, and perform related duties.