Top Operations & Support Jobs

Manage end-to-end order processing: create and audit quotations and sales orders in the ERP, handle complex customer inquiries and escalations, serve as SME and mentor, develop product and regional knowledge, and drive process improvements and continuous improvement initiatives.

Manage and coach a district team of customer engineers supporting semiconductor and display equipment. Maintain customer relationships, oversee installations, RMAs, account planning, financial forecasting, performance appraisals, escalation procedures, and liaise with product divisions for training, spares, and reliability.

Manage and lead a district team of customer engineers supporting semiconductor and display equipment. Build customer relationships, oversee installations, RMAs, account planning, financial forecasts, performance appraisals, mentoring, escalation procedures, and coordinate with product divisions for support, spares, and training.

The Operations Leadership Development Program at Applied Materials is a full-time, rotational program for experienced professionals, focusing on preparing candidates for senior operations leadership roles through hands-on training and mentorship.

Lead and manage Customer Engineering site team for the TSMC account in Dresden, overseeing customer satisfaction, P&L, budget, workforce development, service delivery, strategy, and cross-functional alignment. Own site performance metrics and long-term customer relationships for Applied Materials AGS.

Lead and manage the district customer engineering team: develop customer relationships, coach and evaluate engineers, plan accounts and financial forecasts, coordinate installations and start-ups, manage RMAs and escalations, interface with product divisions for support and spares, and oversee award and mentor programs while ensuring accurate hours tracking and cost efficiency.

Lead and manage Customer Engineers for the TSMC global account (Dresden assignment). Oversee team performance, coaching, career and salary planning, customer relationships, system installation, escalations, KPI tracking, reporting, financial forecasting, and upskilling. Host customer/internal meetings, monitor field metrics and programs, and drive cost and margin improvements while supporting field service operations.

Provide general administrative support including typing correspondence and presentations, screening calls, scheduling meetings and travel, managing electronic calendars, distributing mail, and performing clerical tasks to support managers and HR-related activities.

Manage day-to-day execution of the third-party risk management lifecycle: intake, assessments, monitoring, and offboarding. Provide user support and escalation handling, maintain tracking logs and dashboards, analyze operational metrics to identify trends and bottlenecks, support audits, and deliver process and tool improvements for TPRM operations.

Serve as trusted operational and commercial partner to Sales leadership, owning end-to-end order-to-revenue processes. Manage complex customer orders, assess operational risks, drive shipment execution and revenue realization, collaborate cross-functionally (Finance, Manufacturing, Logistics, Legal), maintain forecasting and ERP data integrity, and recommend improvements to operational efficiency and customer experience.