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Leads Avathon’s corporate brand, reputation, executive visibility, communications, media relations, creative governance, thought leadership, and strategic events. Owns brand narrative, PR, executive communications, issues management, agency partnerships, budgeting, measurement, and collaboration with product marketing. The role requires transforming an engineering-led technology organization into a category leader and translating communications and experiential initiatives into measurable sales outcomes.

Manage corporate PR accounts, workflows, media relations, and client communications. Create press materials, strategic communication plans, pitches, and media opportunities while securing coverage and speaking engagements. Support new business proposals, advise on PR strategy, guide junior staff, and participate in creative brainstorming. The role requires 2–3 years of agency PR experience, strong writing and interpersonal skills, client relationship expertise, and supervisory capability.

Handles consumer and client inquiries about background reports through phone and email, opens and investigates cases, identifies discrepancies, and conducts FCRA reinvestigations. Supports compliance activities, dispute resolution, policy enforcement, and internal teams with regulatory questions. Requires heavy call-volume experience, strong prioritization, customer service skills, office software proficiency, and knowledge of background screening or legal systems. The role may be remote or office-based and includes occasional travel.

Supervises daily accounting operations, including accounts payable, accounts receivable, payroll inputs, general ledger activities, reconciliations, reporting, and period-end close. Reviews financial records, maintains internal controls, improves accounting procedures, supports audits, resolves complex accounting issues, and provides technical guidance to staff and management while ensuring regulatory compliance.

Build and own LiveKit’s technical enablement program for AEs, SDRs, presales engineers, and Solutions Architects. Responsibilities include auditing technical knowledge gaps, creating curriculum and hands-on labs, onboarding and certifying sellers, maintaining content with product releases, and measuring ramp time, technical conversations, assessment results, and seller confidence. The role requires production engineering experience and the ability to explain complex technologies clearly to non-engineers.

Leads company-wide financial planning, budgeting, forecasting, long-range strategy, business intelligence, cash flow, and scenario modeling. Partners with executives and department leaders to translate performance data into strategic decisions, manage risks, and guide capital allocation. Oversees budget-versus-actuals reporting, executive and board presentations, and financial accuracy. Directly manages and develops FP&A and business intelligence analysts while establishing scalable processes in a high-growth environment.

Leads IT systems administration, operations, and support functions while managing managers and senior technical staff. Oversees infrastructure, endpoints, business systems, security posture, audits, IT budgets, vendors, contracts, service management, and operational performance. Serves as the senior escalation point for complex technical issues and partners with DevOps, Software, and business leadership on identity management, custom development, technology planning, staffing, and capacity growth.

Leads and develops seven Account Executives selling privacy-focused healthcare technology to provider organizations. Owns team revenue targets, pipeline generation, forecast accuracy, deal strategy, negotiations, win rates, sales methodology adoption, and talent development. The role is a hands-on player-coach position requiring direct involvement in strategic deals, executive engagement, complex B2B sales, and repeatable go-to-market strategies.

Manages Phase II medical education programs for M3 and M4 students, including clinical rotations, schedules, assessments, grading, evaluations, faculty engagement, and clinical site partnerships. Coordinates stakeholders across campuses and community-based training sites, supports student orientations and visiting rotations, maintains academic records, administers NBME examinations, and ensures compliance with curriculum, accreditation, privacy, and quality-improvement requirements.

Provides phone, remote, and on-site technical support for client hardware, software, and computer systems. Manages ConnectWise tickets, prioritizes and escalates issues, documents resolutions, communicates status, audits customer systems, and coordinates with third-party providers. Requires strong customer service, troubleshooting, organization, communication, and follow-through. The role is on-site or hybrid in Phoenix and involves visiting client offices 1–2 days per week.