Top Tech Jobs & Startup Jobs

Build and own Arcadia’s internal developer platform across a large-scale data lakehouse and Kubernetes applications. Develop self-service APIs, templates, golden paths, CI/CD capabilities, observability, security controls, and reliability practices. Lead platform migrations, improve developer experience, manage stakeholder needs and costs, set technical direction, and coach senior engineers. The role requires hands-on software development alongside expertise in cloud infrastructure, Kubernetes, networking, infrastructure as code, SLOs, incident response, and platform product management.

Leads Robin’s Technical Support team, including specialists and a Support Operations Manager. Responsibilities include coaching staff, managing KPIs and ticket queues in Jira, resolving escalated customer issues, improving support processes and documentation, identifying issue trends, partnering with Engineering and Product on root-cause fixes, and adopting AI-assisted support tools.

Drive product and business impact through statistical modeling, experiment design, Bayesian marketing analysis, machine learning, NLP, LLM applications, and classifier implementation. Build growth metrics, monitoring pipelines, evaluation datasets, and AI trigger systems across search and Duck.ai. Analyze privacy-constrained data, deploy production-grade models, optimize SQL queries, and lead complex projects from scoping through production with minimal direction.

Lead hardware and software implementations for strategic accounts, managing projects from sales handoff through deployment, training, post-implementation support, and transition to clinical success teams. Own project plans, milestones, budgets, customer relationships, cross-functional coordination, and process improvements. The role requires enterprise implementation experience, strong project management and communication skills, lean methodology knowledge, and up to 80% travel.

Coordinate and synchronize cross-functional publishing workflows, maintain dynamic project tracking and success metrics, document and publish project results (Confluence), prioritize dependencies and roadmaps, and ensure leaders have context for milestone-driven decisions to deliver strategic initiatives.

Leads Customer Care managers and supports advisor development through coaching, accountability, performance management, and career growth. Uses data and customer insights to identify problems and improve outcomes. Coordinates cross-functional initiatives, supports process and tool changes, strengthens customer and employee experiences, and communicates progress to stakeholders. The role also includes on-call or Manager on Duty rotations during weekends, holidays, and extended hours.

Supports vendor relationships by coordinating service scheduling, handling customer and vendor inquiries, resolving issues, sourcing providers, maintaining accurate database records, and ensuring contract and scope-of-work compliance. The role also educates clients, provides market feedback, manages service confirmations, contributes to process improvements, and recommends procedural changes while maintaining confidentiality and positive team relationships.

Leads growth marketing strategy and a multidisciplinary team responsible for marketing-sourced pipeline, new customer acquisition, customer expansion, and retention. Owns budget, forecasting, ABM, demand generation, customer and partner marketing, events, attribution, funnel performance, and channel investment. Partners closely with Sales, Customer Success, Revenue Operations, and Product Marketing to improve conversion, adoption, advocacy, and revenue outcomes.

Own the direct sales motion for CarGurus data products: prospect and qualify buyers, run consultative enterprise sales, scope data assets and delivery, close deals, and coordinate delivery. Drive dealer monetization, generate customer intelligence, and feed market learnings to Product, Data, and Strategy teams to inform pricing and roadmap.

Build and scale Onshore’s partner marketing program by recruiting referral partners, developing co-marketing campaigns, hosting partner events, enabling referrals, tracking partner-sourced pipeline, and coordinating with sales. The role requires representing Onshore with professional services firms, financial institutions, associations, and industry partners while connecting campaign activity to revenue outcomes. This New York City-based position requires daily in-office attendance and close collaboration with marketing, sales, revenue, and executive leadership.