Top Tech Jobs & Startup Jobs

Provides Tier 1 support and administration for RingCentral and NICE CXone telecom environments. Troubleshoots access, call quality, routing, device, IVR, and platform issues; monitors system health; manages users and configurations; and assists with call-flow development, testing, and documentation. The role escalates complex incidents, supports implementations, collaborates with stakeholders, and contributes to continuous improvement of cloud contact center and voice solutions. Remote within the U.S. with up to 10% travel.

Provides Level 1 technical assistance through a 24/7 Technical Assistance Center. Resolves workstation, application, operating system, network, VPN, email, printing, user-account, and basic Azure or virtual-server issues. The role involves ticket management, troubleshooting, incident response, Active Directory administration, scripted support, SOP adherence, documentation, and customer service. Prior MSP help desk experience and A+, Network+, Server+, Azure, or Microsoft 365 certifications are preferred.

Provides Tier 1 technical assistance in an MSP environment, serving as the first point of contact for end users. Troubleshoots desktop, operating system, email, printing, connectivity, Microsoft 365, Azure, and account issues. Performs basic network and virtual server triage, manages Active Directory accounts, documents tickets, follows SOPs, and escalates complex problems appropriately while delivering professional customer service.

Provides executive and administrative support to the Global Equity Fundamental Research Team and senior managers. Responsibilities include calendar and meeting management, guest reception, room and catering coordination, Workday expense processing, document preparation and signature routing, travel booking, shipping, and ad hoc assistance. The role requires discretion, organization, communication, adaptability, and the ability to work independently while collaborating with executive assistants and internal teams.

Support BloodHound Enterprise sales by demonstrating products, managing trials, resolving pre-sales technical issues, and guiding prospects through security reviews and contracting. Partner with account executives, Product Management, and Engineering to close opportunities and inform product requirements. Create technical content, present at security conferences, and help customers apply security solutions to their environments. The role is remote in the North Central U.S. with travel up to 25%.

Coordinates office and farm support activities, including preparing staff meals, creating meal plans, ordering kitchen supplies, cleaning interior spaces, managing laundry, entering production data, and assisting with barn-related tasks. The role requires administrative skills, reliable transportation, physical stamina, and the ability to obtain food safety certification in a rural livestock environment.

Provides day-to-day customer support through tickets, chat, and phone. The role troubleshoots issues, resolves complaints, maintains accurate case documentation, supports vendor management systems, coordinates corrective actions with internal teams, updates FAQs and training materials, and escalates product failures when needed.

Develops and integrates ServiceNow solutions in a secure government DevSecOps environment. Responsibilities include analyzing processes, defining functional requirements, building workflows, maintaining documentation and architectures, and supporting ITSM, ITOM, and Software Asset Management modules. The role collaborates with technical stakeholders to satisfy ATO, cloud security, RMF, and FedRAMP requirements.

Provides IT and network support across office and manufacturing environments. Responsibilities include resolving user, hardware, software, LAN/WAN, VPN, and connectivity issues; configuring computers, Cisco switches, wireless access points, VLANs, and network ports; monitoring infrastructure; supporting manufacturing systems; coordinating vendors; assisting with network projects; and maintaining infrastructure documentation.

Build and operate a multi-cloud, multi-tenant platform for distributed LLM inference. Responsibilities include developing fault-tolerant services across cloud and hardware environments, improving observability and cold-start performance, and creating Helm charts and Kubernetes operators for scalable deployments. The role requires backend engineering, distributed systems, cloud infrastructure, Kubernetes, and machine learning experience.

Build and operate a scalable LLM inference platform integrated with the MAX stack. Develop distributed, multi-node model deployments, high-throughput batching, KV-cache management, autoscaling, observability, cold-start optimizations, and multi-cloud capabilities. Create Helm charts and Kubernetes operators while collaborating with kernel and generative AI teams to optimize performance. The role requires backend engineering, Kubernetes operations, machine learning experience, and distributed systems expertise.

Supports daily treasury operations by managing requests, entering payment and cash transfer data into Kyriba, verifying transaction details, tracking statuses, maintaining financial records, and coordinating with internal teams. The role follows treasury procedures and internal controls, supports reporting and bank documentation, handles confidential information, and assists with process improvements. It requires strong organization, attention to detail, communication skills, and proficiency with Microsoft Office.