Top Tech Jobs & Startup Jobs

Leads JumpCloud’s global post-sale organization of 100+ across Customer Success, Technical Support, Professional Services, and Account Management. Owns retention, NRR, NPS, CSAT, onboarding, expansion, operational scaling, and AI-first automation. Partners with Product and Engineering to convert customer feedback into roadmap improvements, manages five direct reports, and presents metrics to executive leadership and the board. Requires significant SaaS leadership experience across SMB, Commercial, and Enterprise segments, global team management, analytical rigor, and approximately 30% domestic and international travel.

Manage and reconcile U.S. payrolls using Workday, administer time tracking, process leave, benefits, equity, retirement contributions, taxes, garnishments, and net pay. Generate payroll reports, prepare month-end journal entries, assist with balance sheet reconciliations, support employees with payroll inquiries, and improve payroll workflows in partnership with Accounting, People Operations, Benefits, and external payroll providers.

Leads Americas sales recruiting strategy, forecasting, pipeline development, recruiting capacity planning, and hiring-plan delivery. Partners with senior sales leadership to define talent standards, influence workforce decisions, and maintain talent density. Builds and manages a high-performing sales recruiting team, establishes operating rhythms, analyzes recruiting and headcount data, develops talent pipelines, and collaborates on employer branding.

Own general ledger areas and monthly, quarterly, and annual close activities, including journal entries, reconciliations, adjustments, and supporting documentation. Analyze financial results, explain variance drivers, and partner with FP&A and cross-functional teams. Use NetSuite, AI, and automation to improve accounting workflows, strengthen controls, resolve outstanding items, and drive scalable process improvements under US GAAP.

Develop and deploy reliable, modular frontend web applications for internal and public users. Responsibilities include gathering requirements, implementing high-fidelity designs, researching UI/UX patterns, proposing technical solutions, coding, testing, deployment, and contributing to hiring and team development. The role emphasizes JavaScript/TypeScript, frontend frameworks, performance, security, collaboration, mentorship, and strong user experience.

Own and close a high-volume portfolio of SaaS renewals, meeting quota, pricing uplift, and multi-year conversion targets. Manage the full renewal cycle from outreach through negotiation and close, identify expansion opportunities, maintain accurate Salesforce/CPQ forecasts, and build repeatable workflows. Partner with Account Executives, Marketing, and Enablement while helping establish renewal processes and playbooks.

Evaluate, qualify, and improve lithium-ion battery cells for current and future products. Develop testing and qualification plans, analyze electrochemical data, optimize cell performance through experiments, and collaborate with suppliers and battery system engineers. Lead failure investigations, root-cause analysis, manufacturing readiness, and battery integration activities. Document technical risks and recommendations while supporting supplier visits, audits, and qualification work requiring up to 15% travel.

Supports wholesale accessories and apparel inventory planning through weekly sales and inventory reporting, sell-through and weeks-of-supply analysis, stockout and excess-inventory identification, replenishment recommendations, and inventory movement. Partners with Sales, Supply Chain, Finance, Product, and Operations on seasonal planning, product launches, forecasts, reporting tools, and issue resolution across wholesale accounts.

Manages approximately 300 SMB accounts, driving retention, renewals, upsells, and expansion revenue. Responsibilities include owning the sales process, conducting demos and discovery calls, negotiating renewals, maintaining pipeline and Salesforce records, handling objections, forecasting deals, identifying at-risk accounts, and meeting quotas. Collaborates with Customer Success, Support, Onboarding, and Product teams while engaging primarily with sales, marketing, and RevOps leaders.

Serve as a customer-facing technical presales expert partnering with Account Executives on discovery, solution design, demos, proof-of-concept trials, technical validation, and deal strategy. Facilitate post-sale handoffs, advise on customer value and expansion readiness, and provide feedback that shapes product, competitive, and go-to-market strategy. Mentor peers and develop scalable playbooks and GTM assets.

Design user flows, journeys, wireframes, and prototypes for enterprise transformation initiatives. Conduct user research, usability testing, and journey mapping; translate insights into intuitive B2B and B2B2C experiences. Collaborate with cross-functional stakeholders, facilitate workshops, extend design systems, and prototype AI-enabled interactions. Advocate for users and guide redesign decisions from concept through validation.

Develop and maintain Java-based automated testing solutions for enterprise applications, APIs, services, and system integrations. Build reusable test frameworks, unit, integration, regression, performance, and end-to-end tests, and integrate quality automation with CI/CD pipelines. Troubleshoot distributed-system defects, analyze quality metrics, participate in Agile delivery and code reviews, and collaborate with engineering, product, and business stakeholders to deliver secure, scalable, reliable software.

Supports commercialization and sales expansion for Mastercard’s Operational Intelligence products. Responsibilities include identifying market opportunities and customer use cases, developing go-to-market strategies, supporting pricing and value analysis, monitoring adoption metrics, creating customer narratives and case studies, and delivering sales enablement materials. The role partners with regional consulting, advisory, product, sales, and external teams to drive product adoption and customer engagement.

Lead development of AI-integrated, streaming customer interfaces and backend Java services. Build dynamic Vue/Preact components, architect agentic AI workflows and zero-trust guardrails, ensure production reliability, reduce latency, mentor engineers, and collaborate with product to deliver secure financial user experiences.

Leads a global Technical Support team serving Adyen merchants. Responsibilities include coaching and developing support engineers, handling technical escalations, establishing processes, defining objectives and key results, tracking performance, aligning global support practices, and presenting outcomes to senior leadership. The role collaborates with Operations, Engineering, Product, Account Management, and Sales while providing high-quality support for Adyen’s platform and APIs.

Develop scalable test automation frameworks, QA tools, and intelligent testing systems using Playwright, C#, and JavaScript/TypeScript. Integrate automated testing into CI/CD pipelines, build end-to-end, integration, and performance solutions, and apply AI techniques to improve test generation and defect detection. Partner with engineering and QA teams, troubleshoot reliability issues, contribute to test strategy, and mentor colleagues on automation and modern testing practices.

Leads a team of Client Service Representatives handling business license filings. Supervises daily operations, sets goals and performance metrics, delegates work, conducts reviews, manages escalations, develops employees, provides coaching, resolves conflicts, and drives productivity, service quality, and client satisfaction.

Supports employee onboarding across the Americas by verifying documentation, initiating background checks, maintaining HCM and employment records, auditing data, preparing reports, supporting immigration processes, and coordinating with Talent Acquisition, vendors, hiring managers, and new hires. The role also contributes to process improvements, compliance activities, and ad hoc HR projects while handling confidential employee information.

As a GTM Systems Analyst, you'll enhance Salesforce and support revenue systems, focusing on integrations and revenue process enablement across various platforms.

Provides regulatory and compliance counsel across product, commercial, operational, and InfoSec teams. Responsibilities include reviewing contracts, assessing product designs and data flows, managing privacy programs and data protection impact assessments, advising on GDPR and CCPA, developing compliance frameworks, and creating legal playbooks and tooling. The role also supports B2B SaaS negotiations, AI governance, cross-border privacy compliance, and scalable risk-monitoring systems.