Top Tech Jobs & Startup Jobs

Lead and define strategic direction for Technical Support, driving AI transformation, operational efficiency, SLA and CSAT targets. Build and develop a multi-level support organization, manage executive escalations, partner cross-functionally with Product, Engineering, Sales, and Customer Success, and measure performance with KPIs to scale support delivery.

Lead and manage cross-functional Agile delivery teams, take ownership of products, ensure alignment between Product and Engineering, and coach Engineers for efficient delivery.

Lead daily operations of a roadside assistance call center, manage workflow, coach agents, handle escalations, monitor productivity, deliver training and performance feedback, enforce policies, and support peak call handling while fostering a customer-first team culture.

Lead and scale a multi-year, multi-million dollar fundraising strategy; manage and mentor the development team; cultivate, solicit, and steward major donors, corporate and institutional funders; build donor pipelines, Salesforce-based systems, dashboards, and development operations; partner with CEO, Board, and Marketing to expand revenue channels and support organizational growth and community engagement.

Develop and scale multi-tenant SaaS applications on the AWS platform, collaborating with teams to integrate software and troubleshoot issues.

Monitor and cover global breaking news in real time, verify information from social media and other sources, write accurate concise AP-style copy explaining knowns/unknowns, coordinate with product teams, and work flexible afternoon/evening and weekend shifts for West Coast timezone.

The Senior Software Engineer at FinQuery will develop full-stack features, design microservices, and manage AI-driven development for financial software solutions.

Design and build responsive, accessible frontend interfaces in React and TypeScript for procurement workflows. Integrate AI-assisted development tools, consume backend APIs, contribute to component libraries and design systems, write unit and integration tests, optimize frontend performance, and participate in sprint planning and architecture discussions with cross-functional teams.

Generate qualified sales opportunities through outbound phone, email, and online outreach. Qualify prospects, maintain records in Salesforce, collaborate with Sales and Marketing, use AI-enabled tools to personalize outreach, and meet pipeline and outreach goals. Hybrid role requiring in-office presence and participation in training and team initiatives.

The Senior Backend Engineer will develop financial technology solutions, focusing on transparency in consumer lending through modern API development and data analytics, while collaborating with various teams to enhance product offerings.