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Provides first-level support for business applications, troubleshoots system issues, analyzes processes, coordinates vendor installations and upgrades, and collaborates with technical teams on implementations. Creates documentation and application status reports, trains users, recommends process improvements, and serves as a subject matter expert for assigned applications.

The Director of People Partnership serves as an HR business partner across the ASPCA, advising leaders and employees on employee relations, performance management, organizational effectiveness, workforce planning, change management, conflict resolution, and career development. The role conducts investigations, supports restructures and compensation processes, coaches managers, facilitates training, and collaborates with Legal, Talent Acquisition, Learning and Development, and other People Team functions. This remote role supports multiple time zones, includes quarterly weekend on-call shifts, and requires up to 20% travel.

Leads the development of advanced visual, multimedia, digital, and print content for branding, marketing, guest engagement, and organizational communications. Produces photography, video, motion graphics, and visual storytelling assets; guides creative contributors; manages complex campaigns from concept through deployment; maintains brand standards; evaluates content effectiveness; and collaborates with marketing leaders, stakeholders, vendors, and project teams. The role supports promotional events and content capture activities, including evening, weekend, holiday, and occasional overnight work.

Lead influencer and creator marketing by sourcing and signing creators, negotiating rates, managing budgets and contracts, writing campaign briefs, reviewing content, tracking performance, and maintaining creator relationships. Collaborate with creative and product teams on launches while identifying high-quality content across YouTube, Instagram, TikTok, and X.

Manages a portfolio of client accounts as the primary contact for questions, concerns, and issue resolution. Builds relationships with plan administrators, brokers, and stakeholders to support retention and growth. Educates clients on products, systems, and policies; maintains accurate account documentation; protects confidential information under HIPAA and other regulations; and collaborates internally to execute business strategies.

Supports strategic talent sourcing and acquisition by building active and passive candidate pipelines. Uses social media, referrals, industry events, cold calling, Boolean searches, job boards, and networking to identify candidates for current and future staffing needs. Develops sourcing processes, monitors competitive talent markets, partners with talent acquisition teams, and presents qualified candidates. Requires strong communication, organizational, research, negotiation, and workforce planning skills.

Translate originator underwriting guidelines into programmatic review templates, build and maintain automated validation systems, collaborate with engineering to integrate rules into the platform, support securitization reporting, create portfolio analysis reports, and work with clients to implement guideline updates.

Generates qualified leads for AI and data management solutions in the water infrastructure industry. Responsibilities include outbound prospecting, lead qualification, appointment setting, prospect education, CRM pipeline management, market research, and collaboration with marketing. The role requires strong communication, relationship-building, organization, and goal orientation, along with familiarity with Salesforce and sales prospecting tools.

Provides business office leadership and administrative support for a senior living community. Responsibilities include accounts payable and receivable coordination, invoice routing, credit card reconciliation, payroll variance review, employee status and benefits reporting, expense report review, and supervision of front-desk staff. Partners with department directors and the Executive Director while ensuring compliance with organizational policies and procedures.

Manage and deepen relationships with high-net-worth clients while building a wealth management practice. Develop tailored financial and retirement strategies, serve as clients’ primary financial contact, expand existing relationships, collaborate with internal specialists, and grow sales performance through fiduciary, client-focused advice.