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Manages configuration management for developmental and operational systems across their full life cycle. Responsibilities include establishing baselines, controlling hardware and software versions, conducting change control and audits, maintaining CM tools and libraries, developing build procedures, improving CM processes, training teams, and reporting status to management. The role requires configuration management experience, relevant education or equivalent experience, CM tool familiarity, U.S. citizenship, and an active TS/SCI clearance.

Support the CEO and COO by managing calendars, travel, correspondence, meeting materials, and stakeholder coordination. Own day-to-day office operations, including team lunches, supplies, vendors, workplace questions, and support for a future office expansion or relocation. The role requires strong organization, discretion, communication, proactive follow-through, and comfort working onsite in New York City.

Own hardware architecture for kiosks and on-site systems, develop reference designs and BOMs, qualify components and vendors, design power/recovery and edge compute standards, build and test prototypes, enable provisioning/monitoring/remote recovery, support pilots and field installs, troubleshoot failures, and manage hardware lifecycle and documentation.

Leads the Transactions Management team supporting real estate acquisitions, dispositions, and financing back-office activities. Oversees staffing, delegation, coaching, risk escalation, cross-functional collaboration, and process improvement. Partners with Investment, Capital Markets, Legal, and operations teams throughout transactions, including asset onboarding, offboarding, and refinancing. Champions AI-enabled tools and automation to improve scalability, accuracy, and efficiency.

Conduct outbound prospecting through calls, emails, and LinkedIn to identify and qualify prospects. Research customer needs, personalize outreach, educate prospects on Vonage communications API solutions, and schedule qualified meetings for sales teams. Maintain accurate CRM records, collaborate with marketing and sales leadership, and meet monthly pipeline and meeting targets. The role offers career progression in a fast-paced SaaS environment.

Oversee accounting operations, internal controls, financial reporting, audits, tax compliance, grant accounting, and financial policies. Partner with organizational leaders and revenue cycle teams to support strategic decisions and accurate reporting. Manage and mentor accounting staff, ensure regulatory and GAAP compliance, and continuously improve financial processes.

Manage CISLA’s grant portfolio, including proposal and report writing, grant budgets, compliance, timelines, invoicing, funder communications, and database maintenance. Research and cultivate prospective corporate and government funders, develop funding pipelines, support RFP responses and special initiatives, and coordinate funder site visits. The role collaborates across development, program, finance, operations, and executive teams while supporting organizational systems and administrative development activities.

Coordinate executive-level development programs and high-impact training sessions for Amazon leaders. Manage registration, classroom setup, inventory, communications, attendance, logistics, vendors, and stakeholder support. Analyze operational metrics, improve processes, resolve participant issues, and serve as the liaison among attendees, instructors, and support teams. The role requires occasional domestic travel, variable hours, and occasional nights or weekends.

Build and own full-stack financial wellness features using Rails, Python, TypeScript, and React. Design data models and architecture, manage production services, monitoring, on-call, and incident response, and address technical debt and application security. Collaborate with advisers, product teams, clients, and executives to translate workflows into software. Evaluate AI tools responsibly, protect sensitive financial data, mentor engineers, and lead cross-team initiatives.

Owns end-to-end deployment and release management for Salesforce CPQ and Agentforce Revenue Management implementations. Coordinates multi-environment releases, governance, testing, UAT, cutover, rollback, hypercare, risk management, stakeholder communication, and continuous process improvement across complex enterprise and client-facing projects.