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Top Customer Success Jobs in New York City, NY

1,357+ Job Results
11 Days Ago
New York City, NY
Remote
117 Employees
135K-165K Annually
3-5 Years of Experience
117 Employees
135K-165K Annually
3-5 Years of Experience
Artificial Intelligence • Machine Learning • Sales • Software
The Senior Customer Success Manager at People.ai acts as a trusted advisor for enterprise and mid-market customers, overseeing account planning and success strategies. The role focuses on driving customer adoption by identifying expansion opportunities and ensuring measurable outcomes. Key responsibilities include maintaining relationships, executing engagement strategies, and collaborating with internal teams to optimize customer success and retention.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+31 More
11 Days Ago
New York City, NY
Remote
72K-120K Annually
3-5 Years of Experience
72K-120K Annually
3-5 Years of Experience
Payments
Customer Success Manager responsible for building relationships with nonprofit customers, supporting fundraising efforts, and optimizing fundraising strategies using Givebutter's platform. Key responsibilities include serving as a lead contact, providing training and product education, analyzing feedback, and assisting in creating educational materials.
11 Days Ago
New York City, NY
Remote
104 Employees
1-3 Years of Experience
104 Employees
1-3 Years of Experience
Gaming • News + Entertainment • eSports
The Pavilion Payments Technical Implementation Specialist assists in organizing and executing new and existing gaming property installations related to systems, networks, software, and hardware setup. They provide technical support in person, over the phone, and email, and assist in testing new product releases. Responsibilities include on-site and remote installations, project planning, creating technical documentation, hardware tracking, and customer interactions.
11 Days Ago
New York City, NY
Remote
781 Employees
5-7 Years of Experience
781 Employees
5-7 Years of Experience
Fintech
The Client Service Manager is responsible for overseeing client relationships and ensuring the accurate administration of equity plans, including reporting, stock issuance, and compliance. They must manage multiple clients, interface with third-party vendors, and work collaboratively within their team to deliver high-quality service and resolve issues.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+15 More
11 Days Ago
New York City, NY
Remote
32 Employees
3-5 Years of Experience
32 Employees
3-5 Years of Experience
Software • Business Intelligence
As a Customer Success Manager at Connectly, you will develop client relationships, identify new business opportunities, deliver sales presentations, and work with internal teams to ensure client satisfaction while meeting sales targets and analyzing market trends.
11 Days Ago
New York City, NY
Remote
106 Employees
120K-160K Annually
1-3 Years of Experience
106 Employees
120K-160K Annually
1-3 Years of Experience
Healthtech
The Customer Integration and Support Manager will implement client configurations, lead installations of BioHub, support SDK integrations, provide daily integration support, manage projects, and collaborate with sales and product teams for better service delivery and product improvements.
11 Days Ago
New York City, NY
Remote
619 Employees
3-5 Years of Experience
619 Employees
3-5 Years of Experience
HR Tech
Onboarding Success Managers at Oyster are responsible for delivering exceptional customer and team member onboarding experiences. They work closely with customers and team members to guide them through the onboarding process, provide support, and ensure a seamless experience.
11 Days Ago
New York City, NY
Remote
35 Employees
1-3 Years of Experience
35 Employees
1-3 Years of Experience
HR Tech
The Blaster role involves providing blasting services at customer sites, conducting field tests for explosives, interpreting drill patterns, arranging detonations, and ensuring safety protocols are followed. Responsibilities include coordinating with personnel, completing necessary paperwork, and complying with safety regulations and policies.
11 Days Ago
New York City, NY
Remote
300 Employees
3-5 Years of Experience
300 Employees
3-5 Years of Experience
Cloud • Mobile • Software
As a Customer Success Manager, you will support customers with BuildOps software through various communication methods, ensure customer satisfaction, troubleshoot issues, document feedback, and collaborate with the internal team while also traveling to customer sites for implementations.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+59 More
11 Days Ago
New York City, NY
Remote
84 Employees
1-3 Years of Experience
84 Employees
1-3 Years of Experience
Other
The Marketplace Specialist is responsible for expanding Canibuild’s marketplace presence in the US by driving new sales, enhancing client satisfaction, and optimizing marketplace services. This role involves building client relationships, using data analytics for performance insights, delivering presentations, and adapting strategies based on market trends.
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