Top Customer Success Jobs in New York City, NY
The Revenue Enablement Manager will enhance sales performance by aligning strategy with execution, consulting with stakeholders, developing training curricula, and implementing enablement programs. They will foster cross-departmental collaboration, manage training and onboarding processes, and utilize performance data to identify gaps, ensuring effective sales interactions.
The Customer Success Manager will guide clients through the onboarding process, provide training, create documentation, and manage customer inquiries and support to maximize product value. The role emphasizes building long-lasting client relationships and collaborating across departments to advocate for client needs.
The Customer Success Trainer will develop and oversee training programs for new customer-facing team members, ensuring they learn necessary skills and metrics within their first month. Responsibilities include organizing training sessions, updating materials, and maintaining understanding of product updates and company policies.
The Customer Success Associate will assist customers across multiple channels, ensuring their inquiries are handled efficiently while documenting interactions in the CRM system. The role requires problem-solving abilities and collaboration with the Customer Success Manager to enhance service quality and troubleshoot issues.
Seeking a Customer Success Manager to manage a portfolio of health system clients, develop relationships, resolve customer issues, and collaborate with internal teams. Remote position within the US with a base salary of $120K to $160K + equity.
The Customer Support Analyst at Bridgeway Benefit Technologies will enhance customer success by resolving product-related issues, managing customer inquiries, and maintaining relationships to ensure satisfaction and contract renewals. Responsibilities include triaging client issues, logging tickets, collaborating with internal teams, and providing exceptional customer experience.
The Customer Engagement Manager at Armis will coordinate all aspects of product implementation, manage project plans and dependencies, ensure clear communication among teams, track project progress, and foster a culture of accountability within the Customer Experience organization.
The Lead Generation Specialist identifies and analyzes potential sales opportunities using various software and tools to contact prospects. They qualify leads through outreach, manage prospecting activities in the SAP C4C CRM platform, and collaborate with sales territory managers for customer visits and follow-ups. The specialist also contributes to marketing efforts under guidance.
The Customer Success Manager at AmpUp will manage post-sale customer journeys in the EV charging sector, educate site hosts on product usage, foster client relationships, monitor customer metrics for retention, advocate for customer needs to internal teams, and identify upselling opportunities.
As an Air Ticketing Specialist, you will process ticketing requests, respond to service desk inquiries, and provide consultative solutions for clients. The role requires expertise in ticketing systems and collaboration within a team to enhance client satisfaction and resolve airline queries effectively.
Top Companies in New York City, NY Hiring Customer Success Roles
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