Top Tech Jobs & Startup Jobs in New Orleans, LA

Serve as the Tier 1 IT helpdesk’s first point of contact, triaging and resolving employee technology issues through Linear, Slack, email, and chat. Troubleshoot accounts, passwords, hardware, printers, mobile devices, email, and business applications. Administer Google Workspace accounts and device access, support onboarding and offboarding, provision hardware, track inventory, document resolutions, maintain knowledge base content, and escalate complex issues with complete documentation.

Leads sales strategy and account planning for UL products and services in the retail softlines sector. Manages existing relationships, renewals, specialty-product opportunities, and new-logo sales from prospecting through close. Builds pipelines, conducts discovery, develops proposals, coordinates technical resources, and transitions closed deals to fulfillment teams. Provides expert guidance to account managers and contributes to multi-year growth plans.

Manages Buick and GMC dealership relationships across an assigned territory. Responsibilities include consulting dealers to achieve sales goals, analyzing sales and market data, supporting marketing and product launches, monitoring training and compliance, managing vehicle and parts inventory, improving customer satisfaction, resolving customer issues, and increasing vehicle and accessory sales. The role is field-based, requires frequent travel, dealership engagement, regular vehicle operation, and relocation or residence within the approved territory.

Manages Buick GMC dealership relationships across the Syracuse territory. Responsibilities include visiting dealers, supporting sales objectives, analyzing sales and market data, coordinating marketing and product launches, monitoring training and compliance, assisting with inventory management, resolving customer issues, and identifying revenue opportunities. The role is field-based, requires frequent travel, regular vehicle operation, and residence or relocation within the assigned territory.

Lead and coach a team of Account Managers servicing top-tier pharmaceutical and agency clients to ensure satisfaction, renewals, and expansion. Oversee implementation, reporting, QBRs, insights-driven optimization, cross-team collaboration, and escalation management while contributing customer feedback to product and GTM strategy.

Lead product analytics to inform strategy and optimize user experience: translate business questions into analysis, build reliable analytics infrastructure, run A/B tests and ML/statistical analyses, track funnels and cohorts, support 0-to-1 product launches, and communicate actionable insights to cross-functional teams.

Leads PagerDuty’s Solutions Consulting function, likely overseeing customer-facing technical solution strategy for digital operations management, cloud migration, DevOps modernization, AI/ML, and automation initiatives. The provided description contains limited role-specific responsibilities or qualifications and primarily covers company information, work model, benefits, and employment policies.

Leads accounting operations for a remote, multi-entity organization, including monthly close, consolidation, financial reporting, billing, revenue recognition, banking, AP, payroll, audits, tax compliance, and internal controls. Manages a team of 10, partners with finance and business leaders, oversees external audit and tax relationships, and drives process automation and scalable accounting systems.

Advise on payments and financial-services regulatory matters across the Americas, including licensing, money transmission, payment flows, product launches, filings, and regulatory developments. Partner with legal, compliance, risk, product, strategy, and commercial teams; translate complex requirements into practical guidance; manage external counsel; support government-relations work; and contribute to regulatory projects across the US, Canada, Mexico, and Brazil.

Provides technical product support to global capital markets clients using proprietary document management, composition, and print workflow systems. Responsibilities include gathering requirements, configuring accounts and templates, troubleshooting data and formatting issues, resolving or escalating technical problems, training clients, preparing documentation, supporting upgrades and UAT testing, and providing product feedback. Requires third-shift availability, weekend and holiday work, strong communication and organization, and 5–6 years of relevant administrative or operational support experience.

Provide best-in-class customer service to healthcare provider accounts via phone, email, and chat. Resolve issues, upsell platform features, maintain accurate interaction records, and drive provider engagement by demonstrating Zocdoc's value.