As our Controller, you will be responsible for guiding the accounting department in improving internal processes for more efficient workflow, promoting ROI-based decision making, and ensuring compliance with GAAP and internal controls. You will interface with department heads across the organization. You will plan and direct the development, implementation, and operation of accounting systems and procedures to reduce costs and obtain improved information.
This role reports directly to the Head of Finance and manages a team of 10 across Accounting, Billing, Financial Operations, Accounts Payable, and Payroll.
This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.
Core Responsibilities:
Own the monthly close process, including multi-entity consolidation in NetSuite and the mechanics of consolidating our international subsidiary
Own financial reporting and the reporting package to leadership including flux analysis and financial statements
Oversee equity administration and stock-based compensation accounting
Own our spend management platform, including procurement, corporate card spend, expense reimbursements, and bill pay/AP processes.
Own banking relationships across our US and Canadian entities, along with related bank compliance reporting
Own corporate insurance and vendor renewals across both entities
Serve as a trusted partner to finance leadership and cross-functional teams, and as the primary point of contact for our external audit, tax, and banking partners
Drive continuous improvement and automation of close and accounting processes as the company scales
Own the quote-to-cash process end to end, including billing configuration, revenue recognition, and improvement of scalable billing processes and procedures
Partner cross-functionally in evolving our billing and financial systems as the business grows
Own recurring MRR reporting used for commissions and bank reporting
- Own the annual financial statement audit end-to-end, including readiness, PBC coordination, and controls-testing preparation with our external auditors
Own and strengthen the internal control environment across financial reporting and key operational processes, including documentation, monitoring, and remediation of control gaps as they arise
Own and refine governance infrastructure, including the delegation of authority matrix and signature and authorization policy
Manage non-financial-statement audits (i.e.., sales & use tax, business tax, unclaimed property) as they arise
Own our multi-jurisdiction sales & use tax compliance program, including active audits
Monitor and assess the impact of changes in sales tax law and adapt our compliance approach accordingly
Coordinate with our external tax firm on the income tax provision and compliance cadence
Accounting Operations & Close
Revenue, Billing, & Reporting
Audit, Internal Controls & Compliance
You Should Apply If You Have:
- Bachelor’s Degree in Accounting or Finance and CPA designation preferred
7+ years of progressive accounting experience, including time in a Controller or Assistant Controller capacity
3+ years of direct people management experience
Public accounting foundation (Big 4 or national firm) preferred
Deep US GAAP knowledge, with hands-on experience in areas such as revenue recognition, stock-based compensation, and business combinations
Experience owning a multi-entity monthly close and consolidation process. International subsidiary experience is a strong plus
Track record of leading external audits and strengthening internal controls over financial reporting
Experience managing and developing an accounting team, ideally a distributed one
Comfort operating hands-on in a lean, fast-moving environment, able to own details as well as build out processes
Highly proficient with NetSuite as well as experience with a modern tech stack (Ramp, Carta, etc.)
About Our Benefits:
- Estimated On-Target Earnings (OTE): $220,000- $260,000 (depending on candidate experience and location)
- Ongoing training and growth opportunities.
- A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
- Rock solid medical, dental, and vision plans.
- Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
- Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
- 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
- 401(k) Matching
- Employer-contributing student loan assistance program or continuing education reimbursement program
- Employee Stock Incentive Plan.
- Pet insurance for your fur babies
- Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
- Enough freedom to spread your wings while still holding you accountable.
Skills Required
- Bachelor's degree in Accounting or Finance
- CPA designation
- 7+ years of progressive accounting experience
- Experience in a Controller or Assistant Controller capacity
- 3+ years of direct people management experience
- Public accounting foundation, preferably Big Four or national firm experience
- Deep US GAAP knowledge
- Hands-on experience with revenue recognition, stock-based compensation, and business combinations
- Experience owning multi-entity monthly close and consolidation processes
- International subsidiary experience
- Experience leading external audits and strengthening internal controls over financial reporting
- Experience managing and developing an accounting team, ideally a distributed team
- Ability to work hands-on in a lean, fast-moving environment and build processes
- Highly proficient with NetSuite
- Experience with modern financial technology, including Ramp and Carta
What the Team is Saying
What We Do
ChowNow’s vision is to become the leading North American platform connecting diners and independent restaurants for at-home dining. The ChowNow Platform continues to grow its product offerings and bring restaurants and diners closer together. Our marketplace provides commission-free ordering for restaurants nationwide and diners with an ever-growing selection of independent restaurants. Our demand network provides diners with the ability to order where they’re already online, including Google, Yelp, Instagram, Snap, and many others. And our white-labeled online ordering system provides restaurants with a branded experience for diners on their website and their own iOS and Android apps for a reasonable monthly fee regardless of order volume. To date, we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners and the same goes for our culture.
Why Work With Us
Diversity, teamwork, and mutual respect are among our core company values. We pride ourselves on giving our teams plenty of opportunities to make their mark. Join us and help ensure ChowNow becomes the diner’s first choice for socially responsible online ordering. Together we can preserve neighborhood flavor, one restaurant at a time.
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ChowNow Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy asks local Los Angeles employees to come in 2 times a week to allow for in person collaboration and cross-functional relationship building. Our open air, Culver City Headquarters is spacious and inviting for teams to be together.
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