Top Tech Jobs & Startup Jobs in New Orleans, LA

Lead stakeholder discovery and data-driven analysis for claims processes. Translate findings into system requirements, value propositions, business cases, and roadmap inputs. Document processes and requirements, perform cost-benefit and ROI analysis, partner with cross-functional teams, and communicate insights to influence decisions and support implementation.

Lead sourcing and category management for pharmaceutical and other supply categories. Develop multi-year sourcing pipelines, supplier segmentation, risk-adjusted savings forecasts, negotiate with vendors, ensure compliance, and partner with leadership and cross-functional teams to implement sourcing programs and supplier sustainability and compliance initiatives.

Lead strategy, architecture, and delivery of pharmacy technology platforms. Drive modernization, resilience, and scalability; oversee solution design, cloud and data platforms, AI/automation adoption, vendor management, cost optimization, and talent development across large engineering teams.

Lead and deliver large-scale AI and automation projects from planning through execution. Translate business goals into actionable plans, manage cross-functional stakeholders, risks, and dependencies, drive AI evaluation programs, improve workflows and SOPs, track project metrics, partner with technical teams on automation, and mentor project coordinators.

Lead and grow product design teams for Fetch’s mobile consumer app. Drive design strategy, mentor designers, own collective roadmaps, collaborate with Product/Engineering/Research, deliver high-quality mobile UI and user-centered research, and improve cross-team design processes and team health.

Design and execute digital-first customer engagement strategies using automation and AI. Build AI-powered agents, personalized in-app journeys, and Celigo/Gainsight workflows to improve adoption, time-to-value, and retention. Partner cross-functionally, analyze engagement data, define success metrics, and document repeatable frameworks to scale customer success programs.

Lead ~9-month onboarding engagements as a strategic advisor and program lead. Build and manage onboarding plans, guide customers on APIs, data ingestion, automation, AI-driven workflows, and EDI, track progress and risks, communicate value to stakeholders, drive time-to-value, coordinate internal teams, and prepare customers for long-term success.

Manage and grow channel partnerships by serving as primary partner contact, developing joint initiatives with internal teams, monitoring partnership KPIs, providing market insights, and resolving conflicts to drive revenue and strategic alignment.

Provide empathetic, end-to-end support across chat, email, phone, and social channels; resolve issues, maintain high CSAT and QA scores, meet SLAs, share product insights, and contribute process improvements.

Support recruiting by building proactive talent pipelines, performing market mapping and research, surfacing market intelligence, and supporting high-priority or executive searches. Partner closely with recruiters and hiring leaders to identify, engage, and help hire top talent across Product, Engineering, Corporate, Merchandising, Marketing, Creative, and other functions.

Serve as the first dedicated Sales Engineer, lead technical discovery and tailored demos for CISOs and executive stakeholders, respond to security questionnaires/RFPs, build demo environments and technical collateral, create the SE playbook, and implement AI-driven automations to accelerate go-to-market.

Manage and expand enterprise accounts by driving renewals, upsells, and strategic negotiations. Serve as trusted advisor to executives, design tailored account strategies, lead cross-functional initiatives, and mentor peers to maximize customer value and retention.

Own end-to-end planning and execution of the companys annual conference, tradeshows, and high-touch customer events. Manage budgets, vendors, logistics, on-site production, cross-functional stakeholder alignment, and KPI measurement. Deliver run-of-show documents, lead on-site teams, and produce post-event recaps and recommendations.

Lead origination of private credit loans for lower middle-market companies. Source opportunities via borrower outreach and intermediaries, structure financing, prepare and negotiate term sheets, maintain a high-volume pipeline and forecasting, and collaborate with underwriting and portfolio teams to close transactions and build long-term referral relationships.

Lead development of internal Python SDKs and agentic AI workflows, build scalable FastAPI ML services, maintain CI/CD with Jenkins/GitLab Runners, and use Galileo for model evaluation and observability to productionize autonomous systems.

Lead architecture for a next-generation data layer for Agentic AI: design schemas and knowledge-graph ontologies, architect hybrid Snowflake/Kinetica/NoSQL environments, define ETL/ELT and CDC/streaming patterns, ensure cluster availability and performance, and act as the technical customer-facing lead aligning roadmaps and observability for real-time AI agents.

Lead architecture and hands-on implementation of large-scale Generative AI and agentic systems. Build production-ready RAG, embedding fine-tuning, vector search, and MLOps pipelines on Google Cloud. Advise clients in pre-sales, mentor engineers, and ensure reliability, latency, cost, and responsible-AI controls for high-stakes deployments.

Own and drive Cents OS product across in-store attendant tools (Cents POS) and operator-facing controls (Cents Business Manager). Define strategy, run discovery, write requirements, lead agile delivery with distributed engineering and design teams, track metrics, and execute launches. Engage stakeholders, conduct user research, and continuously improve processes to deliver reliable, scalable solutions that help laundromat and garment care operators run their businesses.