Top Tech Jobs & Startup Jobs in New Orleans, LA

Lead creative strategy for a vertical of consumer apps, turning performance data into scalable briefs, scripts, and concepts. Partner with UA managers and creative leadership, direct production teams and contractors, use AI tools to accelerate output, track creative performance, and iterate to improve paid social/video ad results.

Support a small marketing team across content, events, campaigns, community, swag, and reporting. Create and edit videos/graphics, manage editorial calendar and social posts, coordinate event logistics, stage emails and landing pages, track performance, and use AI tools to draft, research, and automate workflows. Gain ownership and mentorship while working 15–25 hours weekly.

Investigate, analyze, negotiate, resolve, document and report consumer and commercial billing issues. Provide resolution options to customers, authorize billing settlements within limits, and adjust customer accounts.

Sell Convo's interpreting and accessibility solutions by prospecting, managing the full B2B sales cycle, delivering demos and proposals, negotiating contracts, maintaining pipeline and CRM, and handing off customers to Partner Success while representing the company at events and collaborating cross-functionally.

Own post-sale enterprise relationships: lead onboarding and implementation, drive product adoption and engagement, conduct QBRs, manage renewals and expansion, coordinate cross-functional issue resolution, maintain CRM records, and advocate customer needs to improve retention and long-term value.

Lead Preferred Partner Deal Desk and commercial operations, maintain partner performance dashboards, and quarterback cross-functional Agency Holding Company initiatives. Support executive agency relationships, prepare QBRs and leadership engagements, develop commercial frameworks with finance, and enable regional sales through analytics-driven insights and operational process improvements.

The Customer Success Manager will lead onboarding, maintain relationships, analyze data, facilitate renewals, and gather customer feedback while managing complex district implementations.

Manage onboarding and implementation of new PBM clients, coordinate cross-functional teams, ensure claims adjudication accuracy, document and test configurations, track project milestones in Salesforce, communicate client expectations, resolve issues, ensure regulatory compliance, and transition clients to maintenance while supporting process improvements and training.

Manage client-focused program delivery: maintain task management workflows, own onboarding roadmaps and schedules, handle administrative coordination, document processes, onboard new members, and support cross-functional presentations and stakeholder communications.

Own a defined BillingCenter area end-to-end: discovery, specs, delivery, launch, and adoption. Partner with carriers, engineering, and design; shape roadmap; coordinate across Guidewire suite; define success metrics and measure outcomes for billing, payments, and integrations.

Lead design and delivery of AI-driven data engineering for personalized pharmaceutical communications. Integrate LLMs and RAG, oversee data pipelines and ML, manage a tech stack (Snowflake, Azure, dbt, Terraform, Spark, Python), promote Agile and CI/CD, mentor teams, and ensure data security and regulatory compliance.

Develop and automate reports and dashboards from data warehouse and Salesforce using Excel, SQL, Tableau, Python, and Snowflake. Analyze trends, apply statistical methods, identify anomalies, QA deliverables, collaborate with client-facing teams, manage data quality and mappings, document processes, test tools, and lead client trainings on data specifications.

Design, build, monitor, and troubleshoot ETL pipelines (Azure Data Factory) to move and transform large datasets from sources like Salesforce and SFTP into Snowflake. Implement SQL-based data cleansing and quality checks, document data lineage and mapping, collaborate with QA/UAT, and recommend new integration tools and efficiencies.