The Role
Investigate, analyze, negotiate, resolve, document and report consumer and commercial billing issues. Provide resolution options to customers, authorize billing settlements within limits, and adjust customer accounts.
Summary Generated by Built In
Investigates, analyzes, negotiates, resolves, documents and reports on consumer and commercial billing issues and complaints against the organization | Identifies solutions that address billing issues and presents appropriate resolution options to customers | Negotiates and authorizes billing settlements within established limits and adjusts customer accounts
Business SupportSkills Required
- Experience investigating and resolving billing issues
- Ability to negotiate and authorize billing settlements within established limits
- Experience adjusting and reconciling customer accounts
- Strong documentation, reporting, and communication skills
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The Company
What We Do
TruBridge provides healthcare technology solutions, including electronic health records (EHR) and revenue cycle management (RCM), designed to help community and rural hospitals improve financial and clinical outcomes.
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