Top Tech Jobs & Startup Jobs in New Orleans, LA

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Support design of user-centered interfaces across e-commerce, internal SaaS (WMS/OMS), and AI agent interactions. Create wireframes, prototypes, and high-fidelity mockups; conduct usability research; maintain a design system; apply WCAG accessibility practices; collaborate with product managers and frontend engineers for feasible, consistent designs.

Internship SRE role responsible for availability, performance, and scalability of an e-commerce supply-chain platform. Tasks include SLO/SLA definition, observability (Prometheus/Grafana/Loki/Tempo/OpenTelemetry), incident response, capacity planning, disaster recovery for PostgreSQL, infrastructure-as-code (Terraform), CI/CD automation, and operational reliability for AI agent services. Mentored by Head of Technology/CTO with potential conversion to full-time based on performance.

Provides remote administrative and client support, including phone and email communication, inbox and calendar management, accounts receivable and payable tasks, work order processing, document preparation, compliance support, lease renewals, basic marketing and social media assistance, SOP adherence, reporting, and team coordination.

Own complex customer technical escalations, perform deep troubleshooting, identify recurring technical issues, and influence product and engineering roadmaps. Create troubleshooting documentation, develop internal tools and processes, champion adoption across technical teams, and participate in on-call support. The role requires strong cloud, coding, Linux, web technology, API, and cybersecurity expertise, with an emphasis on using AI to improve technical operations.

The Customer Experience Manager will engage with strategic customers to enhance cloud security practices, drive adoption of Wiz's solutions, and ensure collaboration across teams to achieve successful outcomes.

Supports business development growth strategies by developing proposals and grants, maintaining templates and compliance materials, managing CRM and SharePoint processes, coordinating technical solutions, providing administrative support, and creating Power BI reports and dashboards. The role also supports help desk operations, process improvements, conference materials, and training initiatives for business development systems and workflows.

Supports Utah HUB operational workflows, CMS form processing, recordkeeping, communications, facility onboarding, scheduling, reporting, meeting logistics, and workflow documentation. The role begins with project coordination and administrative responsibilities and later transitions toward referral coordination. It requires strong organization, communication, follow-up, customer service, and proficiency with Excel, Outlook, and Zoom. The position is fully remote, Utah-based, and involves minimal travel.

Lead and execute One Omahas communications strategy across social, email, web, and print. Produce and edit mission-aligned content, manage multimedia assets, steward brand voice, handle media relations and press materials, maintain website and analytics, and collaborate with residents, partners, and the Executive Director to center community storytelling and support organizational communications needs.

Owns and grows relationships with outsourcing advisors, consultants, and brokers; recruits and onboards referral partners; manages referral pipelines through sales handoff; coordinates internally on partner-sourced opportunities; delivers partner education, engagement programs, events, enablement content, CRM tracking, and market feedback.

Develop and grow a Minneapolis enterprise territory through net-new customer acquisition and account expansion. Build pipeline, prospect, manage opportunities, lead discovery and evaluations, deliver value-based proposals, and close sales. Partner with channel organizations and technology alliances including NVIDIA, IBM, HPE, and AWS. Maintain forecasts, share customer insights, and sell data security, backup, ransomware recovery, and cyber-resilience solutions to enterprise security teams.

Drive technical discovery with prospective customers, deliver product demonstrations, support proof-of-value engagements, and help customers successfully adopt Sysdig. Partner with support, customer success, and professional services teams while advising prospects on cloud-native application security. The role requires strong technical sales expertise, cloud and security knowledge, experience with containers and microservices, and the ability to manage multiple customers and present at industry events.

Design and build scalable Python backend systems for a real-time AI voice-agent platform. Responsibilities include architecting microservices, APIs, distributed systems, databases, message queues, event-driven workflows, EHR integrations, observability, and HIPAA-compliant infrastructure. The engineer will own backend features end to end, ensure reliability and low latency at scale, and collaborate through technical discussions and code reviews.

Manages national employee benefits clients by maintaining relationships, resolving issues, answering benefits questions, supporting compliance reviews, and coordinating client meetings. Oversees carrier and vendor implementations, reviews plan documents, develops employee communications, delivers benefits education, and tracks client action items. Partners internally to meet deadlines, maintain accurate workflows, and oversee assigned Account Coordinator activities.

Manages insurance claims strategy, client relationships, claim resolutions, coverage expertise, presentations, carrier and TPA relationships, and claim-related projects. Supports onboarding and staff development, communicates with internal and external stakeholders, participates in insurance seminars, and uses claims and insurance technology platforms. The role requires extensive claims experience, strong negotiation and communication skills, and moderate travel.

Manages energy-sector insurance claims from strategy through resolution, advocating for clients and communicating with carriers, TPAs, legal resources, and consultants. Builds client and industry relationships, participates in presentations, claim reviews, renewals, and RFPs, and supports claim staff onboarding and development. Requires strong claims, coverage, negotiation, communication, mathematical, and problem-solving expertise, along with knowledge of oil and gas, renewables, or power generation.