Top Tech Jobs & Startup Jobs in New Orleans, LA

Lead Vendor, Verification, and School support operations by owning KPIs and SLAs, developing operational strategies, coaching frontline Support Specialists, managing risk, and improving workflows. Partner with Strategy, Growth, and Support leaders to translate business goals into execution, use performance data to identify improvements, and ensure consistent service quality and customer experience across programs.

Own the full enterprise SaaS sales cycle, including self-sourced pipeline generation, discovery, product demonstrations, forecasting, negotiation, and close. Develop strategic account plans, manage complex multi-stakeholder deals, and engage executive buyers such as CFOs and CROs. Collaborate with solutions engineering, product, marketing, customer success, and BDR teams while contributing to sales playbooks and go-to-market strategy.

Own end-to-end EAM implementations from analysis through go-live. Lead customer workshops, translate business requirements into platform configurations, configure workflows, structures, integrations, and reporting, and manage multiple projects within scope, budget, quality, and timelines. Train users and support adoption while collaborating with consulting, product, and support teams. Contribute to improving implementation practices and explore AI-driven optimization opportunities.

Develop and maintain features for a podcast subscription platform using PHP and Laravel. Scale the application, support user and administrator experiences, build website embeds and third-party integrations, and help apply AI tools to accelerate development and improve code quality and security. Collaborate within a small, Agile-oriented remote team while evaluating technologies and influencing the evolving product stack.

Own revenue targets for branded micro-drama, branded series, and IP partnerships. Build relationships with brands and agencies, generate pipeline, pitch narrative-led content solutions, manage the full sales cycle through production handover, maintain CRM and forecasts, and drive renewals and account expansion. The role requires rapid pipeline generation and early revenue closure across FMCG, D2C, beauty, healthcare, parenting, wellness, and lifestyle categories.

Lead and transform the Customer Success organization across Dispatch and Youreka. Develop CSMs, establish operating models, oversee strategic enterprise accounts, and own renewals, retention, expansions, forecasting, and commercial outcomes. Personally lead complex negotiations, executive engagements, escalations, and growth opportunities while partnering cross-functionally with Sales, Product, Engineering, and Technical Success. Use AI and automation to improve insights, productivity, risk identification, and forecasting.

Primary Oracle DBA for a production RAC cluster with Data Guard standby. Own performance tuning, storage and capacity planning, patching/version management, backup/recovery, security hardening, and incident response. Lead index, execution-plan, and connection-pool optimization; support upgrades, APEX/ORDS deployment, environment refreshes, and infrastructure migration while documenting runbooks and collaborating with application and infrastructure teams.

Process end-to-end multi-state payroll using ADP, ensuring accurate and compliant compensation across California, Nebraska, and other jurisdictions. Audit and reconcile pay, benefits, leave, and deductions; maintain payroll records; and respond to employee and supervisor inquiries. The role requires strong knowledge of payroll tax and labor regulations, attention to detail, discretion with sensitive data, and independent management of strict payroll deadlines.

Leads the design, delivery, measurement, and continuous improvement of commercial training programs, including onboarding, everboarding, sales skills, and field enablement. Partners with cross-functional and commercial leadership teams to identify capability gaps, develop learning solutions, facilitate training, and reinforce adoption. Uses field insights, performance data, and AI-driven solutions to improve readiness and execution. Conducts field rides and maintains current training materials. Travel is approximately 35–40%.

Owns the end-to-end quote and change order tracking process, including request logging, turnaround monitoring, quote review, aging follow-up, status updates, and contract linkage. Produces reporting and revenue or cash flow forecasting support, coordinates with Sales, Accounting, Project Management, and commercial engineering, and ensures accurate handoff from awarded quotes to active projects.