Top Tech Jobs & Startup Jobs in New Orleans, LA

Lead and operate enterprise Identity and Access Management programs, implementing IAM strategy, Zero Trust, PAM (CyberArk), SSO/MFA, JML provisioning, RBAC/ABAC, federation (SAML/OIDC/OAuth2), cloud identity controls across Azure/AWS/GCP, audit readiness, access reviews, incident response, runbooks, and stakeholder governance to enforce least privilege and regulatory compliance.

Supports identity and access management operations, including application, infrastructure, operating system, and privileged access provisioning and deprovisioning. Handles onboarding, offboarding, transfers, remediation, access requests, ticket resolution, troubleshooting, documentation, and user access reviews. Assists with IAM compliance, policy adherence, process improvement, and senior analyst support.

Leads integrated media planning across linear TV, CTV, online video, and other channels for major agency clients. Develops converged TV strategies, optimizes reach, frequency, efficiency, and business outcomes using audience data, attribution, and measurement tools. Advises clients, presents strategic recommendations, mentors planning talent, evaluates media technology and partnership opportunities, contributes to proprietary tools, and supports new-business pitches through data-driven storytelling. This is a remote role with periodic travel and cross-time-zone meetings.

Own data partner specification negotiations, data mapping, Ascend platform configuration, and internal QA across multiple implementations. Review file specifications, normalize schemas, validate test files, document data dictionaries, and route non-standard requests to Product or Customer Engineering. Coordinate with delivery and engagement teams on UAT, defects, readiness, and capacity constraints. Develop repeatable QA frameworks, implementation playbooks, procedures, and training materials while ensuring configurations meet quality standards before go-live.

Provides first-line technical and client support for software solutions by responding to inquiries, troubleshooting issues, prioritizing tickets, documenting resolutions, escalating complex problems, and maintaining knowledge-base content. The role requires strong communication, organization, time management, and relationship-building skills, along with familiarity with Linux, SQL, and Python or Perl scripting. Work is remote, Monday through Friday, during Eastern Time business hours.

Guide newly acquired clients through their first 30–60 days, serving as the primary contact during onboarding. Facilitate meetings, coordinate schedules and requirements, connect clients with internal experts, monitor sentiment, resolve or escalate concerns, track milestones, maintain reporting, and ensure readiness for a smooth transition to the assigned Client Experience Manager.

Manage paid social campaigns across Meta, LinkedIn, TikTok, Reddit, and other platforms. Develop media plans, execute and optimize campaigns, manage budgets, validate tracking, analyze large datasets, and produce reports and performance insights. Collaborate with strategy, analytics, creative, project management, and ad operations teams while testing new audiences, ad products, and measurement approaches.

Serve as a trusted advisor to institutional investor clients, managing retention, renewals, account growth, downsell mitigation, contract transitions, and client value realization. Partner with internal teams to deliver solutions and maintain strong client experiences. The role requires institutional investment knowledge, relationship management, negotiation, risk assessment, analytics-informed account strategy, and ownership of revenue outcomes across a book of business.

Manages the SBA loan portfolio through credit analysis, underwriting, renewals, annual reviews, risk mitigation, compliance monitoring, and past-due management. Prepares credit packages, supports client relationships, mentors servicing staff, and coordinates action plans for downgraded loans. The role requires analyzing financial statements, applying SBA regulations, making lending decisions, and collaborating with bankers and clients. It is full-time, requires up to 10% travel, and may involve evening or weekend flexibility.

Confirms and qualifies in-home sales appointments through inbound and outbound calls. Verifies homeownership, project scope, and decision-maker availability; maintains Design Consultant schedules; reinforces appointment expectations; documents updates in the CRM; and communicates schedule changes. The role focuses on improving customer satisfaction while reducing cancellations, reschedules, and no-shows.