Top Customer Success Jobs in Nashville, TN

Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.

The Account Manager manages client relationships, develops new business, ensures timely delivery of solutions, and communicates account status to stakeholders.

The Customer Support Representative will troubleshoot issues, assist with onboarding, resolve chargeback cases, and identify upsell opportunities while providing world-class customer service.

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.

As an Underwriting Associate, you will review business submissions, manage quote revisions, communicate with partners, and support the underwriting team in analyzing risks.

The Delivery Manager II role involves managing customer relationships, ensuring service satisfaction, and leading implementations within GHX services, while mentoring team members and handling escalations.

Manage customer contracts, support renewals, collaborate with sales teams, and identify upsell opportunities for higher-value customers.

The Digital Strategist will lead strategy workshops, develop digital roadmaps, and collaborate with clients and teams to provide strategic digital solutions.

Support Engineer responsible for resolving technical issues, providing client support, managing inquiries, and collaborating with teams to ensure customer success on the ArchFX platform.

The Enterprise Account Manager will drive growth and maintain relationships with clients, focusing on upselling, account management, and strategic sales practices within the SaaS sector.