Top Customer Success & Experience Jobs in Nashville, TN

As a Support Engineering Manager, you'll lead a team to deliver technical customer support, develop team skills, foster a self-sufficient culture, and improve processes for efficiency across departments.

As an Account Manager on the Law team, you'll build partnerships with law firms, execute account strategies, and collaborate with internal teams to ensure client success and value realization from iManage's solutions.

The VP of Business Development will build a team to enhance outreach to key organizations, optimize messaging, exceed pipeline targets, and improve brand reputation while leading BDR/SDR teams.

As a Customer Service Representative, you will provide excellent customer service to clients in financial hardship programs through inbound and outbound calls, resolve client issues, and maintain client relations.

The Bilingual Customer Service Representative is the primary contact for clients, providing exceptional service and support while assisting clients with financial hardship programs. The role involves effective communication, problem-solving, and maintaining client relationships in a remote work setting.

The Sr. Revenue Enablement Specialist will design and lead onboarding programs, create scalable learning systems, and support enablement for GTM teams using automation and AI tools.

As a Customer Support Specialist, you will engage with customers via phone, email, and chat to provide outstanding support, manage ticket queues, and ensure a positive experience.

The Renewals Manager will drive the renewals process, ensure customer retention, identify upsell opportunities, and collaborate with various teams to maximize revenue.

Provide technical support, troubleshoot issues, manage IT equipment, and assist users. Ensure efficient IT operations via maintenance, audits, and documentation.

The Global Enterprise Account Manager at VelocityEHS nurtures relationships with global enterprise customers to expand account growth and achieve EHS and ESG objectives through strategic consulting and collaboration with internal teams.

The Technical Customer Care Specialist I provides product usage support and technical assistance to customers, maintains knowledge of Dealertrack products, logs customer interactions, and meets service level agreements for ticket processing.

The Solutions Architect will design new service offerings for MSP partners, support presales opportunities, and create technical service blueprints, ensuring high-quality delivery and compliance with security standards.