Top IT Support & Helpdesk Jobs in Nashville, TN

Leads IT operations across distributed orthodontic practices and central support teams. Oversees service desk, infrastructure, Microsoft 365, Azure, endpoint management, security, backup and disaster recovery, IT projects, practice onboarding, vendor relationships, budgets, and HIPAA alignment. Manages and develops IT staff, supports clinical applications, coordinates office openings and integrations, communicates during incidents, and reports on service levels, project delivery, and spending.

Supports IT infrastructure, system operations, and technical support activities. Monitors system performance, resolves technical issues, coordinates internal and external technology teams, installs and maintains systems and software, manages secure data transmission, prepares performance reports, and assists with technology improvements and IT projects.

Provides Tier 1 technical support to internal users and managed-service vendors by phone and email. Troubleshoots network, hardware, software, connectivity, and device issues; performs installations, updates, account creation, onboarding configuration, and conference-room audio/video support. Maintains asset inventories, replaces computer components, tracks and escalates unresolved tickets, and ensures timely resolution while delivering bilingual English-Spanish customer service.

Leads support, administration, service delivery, reporting, vendor relationships, and lifecycle management for financial and administrative applications. Oversees application incidents, operational metrics, business intelligence solutions, dashboards, upgrades, integrations, and continuous improvement. Partners with Finance, Accounting, Billing, Procurement, HR, and other stakeholders while managing and developing support and operations teams. Supports platforms including Elite 3E, Intapp, UKG, Power BI, and SSRS.

Onboard school districts to QuaverEd’s curriculum platform and provide frontline phone and email support. Communicate with customers and internal teams across multiple channels, troubleshoot integrations, and use SQL, networking, database, and cybersecurity knowledge to resolve issues. The role may also involve planning software tools and applications that support operations.

Provide hands-on IT support for airport stations, hangars, and offices: troubleshoot hardware/software/network issues, deploy and maintain Microsoft 365/Azure AD endpoints, support aviation systems and VOIP, manage accounts/onboarding, assist with automation/API integrations and AI tools, document tickets and KB articles, and provide on-call/after-hours operational support.

Provides systems analysis and IT support, gathers client requirements, configures system specifications, evaluates and supports networkwide applications, ensures application integration, and analyzes data to recommend process and system improvements.

Leads the strategy, support, administration, development, and roadmap for Revance’s enterprise application portfolio, including ERP, CRM, Salesforce, contact center, payment, training, and marketing platforms. Manages internal teams and external partners, oversees integrations, drives process improvement and AI automation, establishes ITIL and DevOps practices, improves adoption and change management, and delivers zero-incident operational excellence. Ensures compliance, business continuity, vendor performance, financial stewardship, and measurable business value.

Leads IT support operations, supervises support personnel, manages service tickets and performance metrics, and oversees infrastructure, endpoints, identity management, cybersecurity, asset inventories, vendors, and enterprise applications. Ensures technology services support office, manufacturing, laboratory, warehouse, and remote environments while meeting GxP, validation, quality, security, and regulatory requirements. Coordinates incidents, maintenance, upgrades, documentation, procurement, and service restoration.

Provide first-line technical support and maintain IT infrastructure, including Windows workstations, servers, Microsoft 365, networking, ERP/PLM applications, VoIP, and labeling systems. Troubleshoot user issues, manage accounts, install patches, support backup and security, document configurations, and assist with IT projects.