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Top IT Support & Helpdesk Jobs in Nashville, TN
Enterprise Web • Fintech • Marketing Tech • Software
Provide AI-augmented technical support for web and mobile applications: triage and resolve tickets, meet SLAs, communicate with customers, identify trends, participate in release verification, and improve AI-assisted workflows.
Top Skills:
Ai-Assisted Support ToolsSQLTicketing SystemsUnanetWeb Meetings/Video Conferencing
Software • Defense
Provide Tier 1 IT support, manage employee onboarding/offboarding and hardware lifecycle, maintain IT documentation and knowledge base, assist with access reviews and legal hold processes, support Jira administration, handle IT procurement/expenses, and communicate IT changes to users.
Top Skills:
BrexGoogle WorkspaceJIRAmacOSSlackWindows
Information Technology • Sales • Security • Cybersecurity • Automation
Lead a technical support engineering team handling escalation triage, on-call management, coaching, knowledge-base creation, cross-functional collaboration, and hands-on case resolution for identity/security issues.
Top Skills:
Active DirectoryJIRAKerberosLdapLdapsLinuxNetworkingNtlmOauthSalesforceSAMLWindowsZendesk
Fintech • Software
The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.
Top Skills:
Mac Word ProcessingMS OfficeSpreadsheets
Greentech • Professional Services • Biotech • Pharmaceutical
As a Client Services Technician, coordinate sample activities in an environmental lab, maintaining documentation and ensuring accurate tracking while undergoing training.
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Reposted 8 Days AgoSaved
Healthtech
As a Sr. Advisor in IT Supplier Management Office, drive service outcomes by managing IT processes like PO processing, asset management, and operational reporting, enhancing efficiency using data-driven decisions.
Top Skills:
AIAutomation ToolsIt Asset ManagementMetrics And DashboardsProcurement Workflows
Legal Tech
The IT Operations Specialist provides Tier II support for desktops, laptops, printers, and mobile devices, focusing on setup, configuration, and troubleshooting. Responsibilities include hardware maintenance, remote support, asset lifecycle management, and assisting with AV setups.
Top Skills:
Active DirectoryAndroidCitrixDigital Dictation DevicesDocument Management SystemsiOSMicrosoft Office SuiteTcp/IpVideo ConferencingWindows Operating Systems
Professional Services • Industrial • Manufacturing
The role involves providing operational and technical support for Microsoft 365 and SaaS applications, troubleshooting issues, managing incidents, and enhancing user productivity.
Top Skills:
Azure AdBluebeamMfaMicrosoft 365Microsoft Power PlatformMonday.ComSmartsheetSso
Food
Lead and maintain on-prem and Azure infrastructure: servers, virtualization (VMware/HyperV), storage, backups/DR (VEEAM), security, automation (PowerShell/ARM/Azure CLI), monitoring, and cross-team collaboration to ensure uptime, performance, and compliance.
Top Skills:
Active DirectoryArm TemplatesAzureAzure CliAzure DevopsAzure Virtual MachinesAzure Vmware ServicesDhcpDnsEr/StudioEsxiGroup Policy (Gpo)LinuxMicrosoft HypervMpioOffice 365Power BIPowercliPowershellRdpSanSftpSmbSolarwindsSQL ServerVcenterVeeamVisual StudioVmware VsphereWindows Server
Logistics
The IT Analyst - Imp II will collect business requirements, develop system specifications, and support applications for seamless integration.
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