Top Fintech Jobs in Nashville, TN

Develop and administer Salesforce solutions for the retail sales division using Apex, LWC, Aura Components, Flows, SOQL, and custom objects. Translate business requirements into scalable solutions, manage releases and version control, perform data corrections and migrations, resolve escalated support issues, document processes, and mentor junior developers. The role also provides Salesforce subject matter expertise, automation, configuration, testing, and platform guidance.

Own quality engineering strategy across enterprise platforms by designing scalable UI, integration, smoke, and end-to-end automation. Build testing frameworks with Playwright, Cypress, TypeScript, and Gherkin; integrate quality gates into Azure DevOps and Octopus Deploy workflows; investigate defects and automation failures; define quality metrics; and drive testing, release validation, and engineering-quality improvements across Angular and cloud-based applications.

Leads a Customer Experience vertical, managing Engagement Managers while owning a customer portfolio. Oversees retention, expansion, adoption, implementations, onboarding, account health, renewals, team capacity, hiring, coaching, and performance reporting. Partners with Sales, Product, and Engineering and serves as a strategic advisor to CFOs and finance leaders. The role requires expertise in FP&A, strategic finance, or private equity, advanced financial modeling, customer leadership, and experience building scalable customer success processes.

Leads the strategy, architecture, engineering, governance, and evolution of Salesforce and the broader revenue systems ecosystem. Builds and manages a high-performing team of engineers, architects, administrators, and technical professionals; establishes modern development, CI/CD, testing, deployment, observability, security, and governance practices; owns platform roadmaps and architectural decisions; and drives AI adoption across development and operations. Partners with executives and cross-functional leaders to balance scalability, reliability, data quality, compliance, technical debt, and business priorities.

Own the development and growth of Lemonade’s car insurance products, including coverage, pricing, rating plans, policy language, and product roadmaps. Partner with Actuarial, Underwriting, Insurance Operations, and Product teams to launch regulatory-approved improvements. Research market trends and competitors, measure product impact, and develop recommendations. The role requires strong insurance product expertise, analytical and project management skills, cross-functional collaboration, and enthusiasm for AI-enabled tools.

Leads strategy, planning, and execution of customer EMR integrations for PhareOS. Oversees end-to-end data delivery, integration quality, process standardization, tooling, vendors, and platform enhancements. Builds and scales the data integration team, manages resources and senior client stakeholders, and drives innovation across integration methods and operating models. Requires extensive healthcare data integration leadership, HL7/FHIR and interface engine expertise, SQL proficiency, and strong program management skills.

Drive budgeting, forecasting, and reforecasting activities; maintain financial models, headcount tracking, and planning files; support month-end close and variance resolution; track labor CAPEX, vendor spend, and accruals; prepare executive financial review materials; and provide business-case and ad hoc analysis to leadership. The role requires advanced Excel skills, strong FP&A fundamentals, and coordination across stakeholders and cost centers.

Leads product management strategy and execution for agentic onboarding, customer success, support resolution, and product utilization. Manages and develops PMs, partners with engineering, design, data science, platform, and post-sales teams, and tracks metrics including time to value, adoption, resolution, and churn. Requires experience delivering complex multi-team strategies, B2B SaaS onboarding or activation improvements, and AI-powered or agentic products.

Manage a portfolio of approximately 75 customer accounts, serving as a strategic advisor and primary point of contact. Drive adoption, ROI, retention, and advocacy through value plans, product guidance, account-health analysis, and proactive engagement. Resolve escalations and collaborate with Support, Product, Onboarding, and Sales. Maintain account documentation, interpret usage metrics, gather customer feedback, and manage multiple priorities. Travel up to 10% for client meetings, site visits, and team collaboration.

Manage a portfolio of approximately 75 customer accounts, serving as a strategic advisor and primary contact. Drive adoption, ROI, retention, advocacy, and measurable business outcomes through value plans, usage analysis, training, and proactive engagement. Collaborate with Support, Product, Onboarding, and Sales to resolve escalations and communicate customer feedback. Maintain account documentation, manage follow-ups, and identify opportunities and risks. Travel up to 10% for client meetings, site visits, and team collaboration.

Own the company-wide machine learning product roadmap, prioritizing high-impact opportunities and guiding predictive models from concept through production and adoption. Partner with Data Science, ML Engineering, Data Engineering, Product Engineering, and business teams on model objectives, data quality, infrastructure, evaluation, experimentation, and measurable business outcomes. Influence senior stakeholders, mentor product managers, and connect ML initiatives to revenue, customer lifetime value, conversion, and marketing efficiency.

Leads development and deployment of production-grade machine learning models for customer lifetime value, lead scoring, personalization, recommendations, and revenue optimization. Builds scalable batch and real-time inference systems using Databricks and MLflow, establishes model governance and monitoring practices, designs business-impact experiments, and mentors data scientists. Partners with Data Engineering, Product, Marketing, and Analytics to deliver measurable improvements in acquisition, conversion, engagement, and profitability.

Lead end-to-end delivery of complex technical projects, managing scope, schedules, budgets, resources, risks, and stakeholder communications. Collaborate with product management, systems engineering, IT infrastructure, and QA teams to deliver high-quality projects aligned with strategic objectives. Drive continuous improvement in project management practices and ensure customer value through effective cross-functional leadership.

Leads service center and satellite claims operations, overseeing staffing, workflows, budgets, claim quality, reserves, investigations, compliance, productivity, and client service. Manages supervisors and staff through hiring, coaching, performance reviews, and development. Ensures adherence to policies, carrier and client standards, and security procedures while supporting sales activities and communicating operational issues to senior management.

Manages a liability claims team by assigning and reviewing claims, ensuring timely resolution, balancing workloads, coaching examiners, overseeing reserves and settlements, and maintaining compliance with company, client, and carrier standards. Establishes performance expectations, conducts evaluations, administers personnel actions, develops employees, prepares teams for claim reviews, and supports VP-level claims leadership. Organizes workflows and assists with training on the Risk Tech Claim System and related systems.

Investigates, evaluates, reserves, negotiates, and resolves complex California workers compensation claims. The role independently manages coverage decisions, litigation strategy, settlements, subrogation, payments, reporting, and client claim reviews. It partners with defense counsel and supports team development through mentoring and training.