Top Tech Jobs & Startup Jobs in Nashville, TN

Provide high-volume, multichannel technical support for CE Broker users via phone, chat, and email. Troubleshoot software/navigation issues, resolve at least eight tickets per hour, collaborate on knowledge base and product feedback, and work with AI agents to manage complex human interactions in a fast-paced SaaS environment.

Lead product planning and execution across the product lifecycle for healthcare software. Gather and prioritize customer requirements, define product vision and roadmap, manage P&L and forecasting, develop user stories and acceptance criteria, own backlog and release tracking, coordinate cross-functional teams and partners, and drive solution delivery and defect resolution to meet revenue and customer satisfaction goals.

Drive product-led growth and go-to-market strategy for B2B SaaS product lines. Own positioning, messaging, launches, sales enablement, content, competitive analysis, SEO/paid search optimization, and measurement to improve acquisition, adoption, retention, and revenue.

Lead new enterprise CLM sales by managing full, complex SaaS sales cycles. Develop MEDDPICC-based win strategies, deliver executive-level presentations and demos, coordinate RFPs/RFIs and POCs, maintain forecasts in Salesforce, collaborate cross-functionally, and drive pipeline growth while meeting travel expectations.

Supervise resolution of high-risk mortgage accounts and complex customer disputes. Conduct root-cause analysis, collaborate across departments, own escalations, communicate with customers by phone, ensure regulatory compliance, maintain confidentiality, and identify systemic issues to reduce future complaints.

Support and execute SEO strategies: keyword research, technical audits, content gap analysis, page-level recommendations, off-site brand audits, reporting, and cross-team collaboration using analytics and third-party SEO tools.

Lead and execute SEO tactics including keyword research, technical audits, content gap analysis, page-level recommendations, and reporting. Collaborate with paid search, content, development, and analytics teams, and apply generative AI/LLM methods to improve organic visibility and measure performance.

Lead and mature the IT project portfolio and governance for community hospitals. Coordinate intake, evaluation, prioritization, and roadmapping; report portfolio KPIs; improve portfolio processes; supervise PMO staff; communicate decisions and align projects to health system strategy.

Manage project accounting and financials for client portfolio: oversee month-end close, contract review and setup, intercompany transactions, invoicing, accruals, forecasts, and audits. Serve as primary finance contact for projects, present financials, mentor junior staff, identify efficiencies, and ensure revenue recognition and compliance with GAAP.

Design, develop, test, and maintain scalable .NET web applications. Contribute to architecture and technical design, produce database objects, perform code reviews, mentor junior engineers, support production, and collaborate with cross-functional teams in Agile delivery.

Lead full-cycle recruiting for Customer Success and Marketing, partnering with leadership to define hiring strategies, source and close passive candidates, build pipelines, improve recruitment operations, advise on market trends and compensation, and support employer branding.

Own end-to-end benefits administration and multi-state leave compliance for a remote U.S. workforce. Administer enrollments, ACA tracking, leave case management (FMLA, ADA, state laws), coordinate with carriers and finance, and maintain HRIS records. Monitor legislation, research regulatory impacts, recommend policy changes, and advise managers. Provide People Ops support including audits, reporting, offboarding, and occasional recruiting backup.