Operations Manager Jobs in Durham, NC

Manage client relationships and specialty pharmacy operations, including reporting, strategy development, and client satisfaction. Drive performance and collaborate with stakeholders on clinical strategies and initiatives.

Lead on-site biorepository operations for ~1M specimens, managing receipt, storage, tracking, retrieval, vendor relationships, LIMS/inventory systems, regulatory compliance (CAP/CLIA/ISO), staff leadership, accreditation activities, and operational continuity.

Leads country-level execution of complex oncology clinical trials, including site selection, recruitment, vendor and budget oversight, regulatory approvals, patient safety, data quality, inspection readiness, and CAPA implementation. Serves as the primary country-level Sponsor contact, coordinates local teams and investigators, manages operational risks, supports informed consent documentation, and mentors trial staff while ensuring compliance with ICH-GCP, Sponsor SOPs, protocols, and local regulations.

Lead multi-branch operational performance and profitability across a market. Oversee Branch Managers, drive inventory productivity, transportation and safety compliance, talent development, customer experience, and execution of corporate initiatives to support profitable growth.

Lead multi-branch operations to drive performance, profitability, and customer satisfaction. Coach branch managers, optimize inventory and transportation, ensure safety and compliance, manage facilities and assets, support sales alignment, and implement continuous improvement and corporate initiatives across the region.

Manage shift-based manufacturing teams at Durham site producing vaccines/therapeutics. Oversee staffing, performance management, safety, cGMP compliance, process execution, troubleshooting, continuous improvement, SAP transaction accuracy, and cross-shift communication to meet production and quality targets.

Lead multi-site facilities operations and supplier performance, manage budgets and real estate portfolio, drive projects and regulatory compliance, and partner with stakeholders to ensure safe, efficient workplaces.

Manage and optimize operational workflows for Gaps in Care programs, develop dashboards and SOPs, partner cross-functionally, support onboarding of diagnostics, lead projects to improve performance and compliance, and ensure alignment with payer and clinical standards.

Leads health plan operations across enrollment, membership, claims, customer service, fulfillment, and system support. Oversees operational performance, vendor relationships, quality assurance, KPIs, staffing, budgets, inventory, and service guarantees. Drives process standardization, automation, Lean Six Sigma improvements, and member-centric service delivery. Partners with Sales, implementation, configuration, service, and enterprise teams to resolve escalations, improve efficiency, and deliver strategic initiatives.

Manage end-to-end pharmacovigilance case workflows: process and track adverse event reports, generate narratives and coding, submit expedited SAE reports to clients and regulators, reconcile safety databases, monitor compliance and timelines, coordinate across teams, support audit/inspection readiness, and resolve workflow delays to ensure high-quality safety operations.

Manage legal and compliance operations to drive efficiency and risk mitigation via legal tech implementation, vendor management, budget oversight, KPI tracking, process improvement, IP maintenance, M&A due diligence support, and cross-functional collaboration. Support global compliance activities and design SOPs and self-service tools to streamline legal service delivery.

Lead day-to-day Special Investigations Unit operations to detect and prevent health care fraud, manage intake/triage/preliminary reviews, oversee prepayment interventions, set and track team performance metrics, coach staff, coordinate with internal/external partners, ensure regulatory and contractual compliance, and apply AI-enabled tools and data-driven approaches to improve investigation effectiveness and operational efficiency.

Oversee client proposals, enhance data processes using coding, drive client engagement, mentor junior members, and identify growth opportunities for the firm.

Oversee daily last-mile operations and contract carriers, manage dispatch and route planning using route-planning software, hire/train and mentor staff, ensure compliance with policies, optimize routes and resources, monitor performance and reports, and resolve operational issues to meet customer expectations.

Oversee client proposals and projects, enhance data processes, drive client engagement, mentor teams, and contribute to organizational development in the life sciences sector.