Operations Manager Jobs in Grand Rapids, MI

Leads consulting engagements implementing Zuora Quote-to-Revenue solutions, including Zuora Billing, CPQ X, and Revenue. Advises clients on finance operations, translates requirements into process designs and system configurations, guides implementation teams through testing and deployment, manages risks and dependencies, builds stakeholder relationships, and coaches team members. The role also supports revenue recognition automation, digital finance transformation, and AI-human collaboration initiatives.

Oversee daily operations for a 20,000–30,000 square-foot facility, including inventory, warehouse processes, fleet maintenance, personnel management, food safety, and operational improvement. Manage demand forecasting, SAP orders, FIFO rotation, inventory accuracy, vehicle inspections, repairs, accidents, employee development, and AIB audit compliance while supporting sales and maintaining safety and delivery quality.

Oversee Michigan payer enrollment and IPA operations, including payer contracts, membership, payment distribution, KPI reporting, care management oversight, client services, and payer issue resolution. Lead and develop operations and membership staff, coordinate internal and external meetings, support provider recruitment, and ensure contract deliverables and client communications are completed effectively.

Leads the Registration Operations team supporting meetings and events. Responsibilities include coaching Meeting Coordinators, establishing registration standards, managing capacity and quality, developing SOPs and playbooks, improving workflows, overseeing complex registration projects, and partnering with project delivery, event technology, finance, and client leadership teams to enhance attendee experiences.

Leads AWS cloud infrastructure and operations delivery for client environments. Manages project planning, budgets, timelines, architecture, migrations, network deployments, incident resolution, service management, and operational readiness. Reviews technical deliverables, improves operations through automation and AI-enabled workflows, builds client relationships, communicates risks and status, and mentors junior professionals. The role requires at least five years of cloud infrastructure delivery experience, including two years leading enterprise-scale AWS work.

Leads client-facing AWS cloud infrastructure and operations engagements, including platform design, deployment, networking, security controls, migration planning, and modernization. Advises clients on cloud strategy, landing zones, architecture patterns, and solution economics. Oversees complex workstreams, validates technical outcomes, manages delivery risks, communicates with stakeholders, and coaches teams in cloud engineering and operational practices.

Leads acquisitions and divestitures cybersecurity operations across integrations, separations, partnerships, and other transactions. Oversees portfolio execution, resourcing, deal security enablement, executive reporting, post-close workstreams, risk and dependency management, process standardization, playbook maturity, and continuous improvement. Partners with cybersecurity, technology, legal, privacy, finance, corporate development, and integration teams while guiding employees, contractors, and cross-functional contributors in a global matrixed environment.

Assists with daily parking facility operations, including supervising frontline staff, scheduling, customer service, cash handling, deposits, reports, audits, budgeting, hiring, and training. Supports equipment maintenance, facility cleanup, safety reporting, damage claims, and client relations while ensuring operations follow contractual guidelines. Requires a high school diploma, valid driver’s license, acceptable driving record, and flexible availability for shifts or weekends as needed.

Manages distribution center operations, including warehouse and yard workflows, inventory, inbound and outbound freight, delivery scheduling, safety, quality control, cost management, staffing, training, and performance reviews. Ensures accurate order fulfillment, efficient space utilization, procedural compliance, damage reduction, customer satisfaction, and operational productivity across the division.

Leads plant HR operations and a team of HR professionals. Advises managers on employee relations, performance, corrective action, reorganizations, development, and employment compliance. Conducts complex investigations, supports recruiting, training, cultural change, workers’ compensation coordination, and continuous improvement of HR processes. Partners with plant leadership and shared services while spending significant time in production areas.

Leads manufacturing operations for labels and related components, including operational strategy, production planning, procurement, budgeting, pricing, compliance, safety, quality, equipment maintenance, continuous improvement, and customer service. Manages suppliers, capacity planning, performance reporting, recruiting, staff development, and team performance while improving efficiency, profitability, and operational effectiveness.

Manage day-to-day operations for carwash and detailing services, lead and train staff, optimize processes, oversee supply chain and budgets, analyze operational metrics, enforce safety, perform hands-on tasks, and maintain vendor and client relationships to improve efficiency and cost-effectiveness.