Operations Manager

Posted Yesterday
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Comstock Park, MI, USA
In-Office
90K-115K
Senior level
Logistics • Professional Services • Industrial • Manufacturing
The Role
Manages distribution center operations, including warehouse and yard workflows, inventory, inbound and outbound freight, delivery scheduling, safety, quality control, cost management, staffing, training, and performance reviews. Ensures accurate order fulfillment, efficient space utilization, procedural compliance, damage reduction, customer satisfaction, and operational productivity across the division.
Summary Generated by Built In

Description

With all your career options, why not choose a company where you can own part of the business?

Weekes Forest Products/WS Building Materials is 100% Employee-Owned and offers an outstanding suite of employee benefits. Weekes/WS has grown to be the leading distributor of specialty building materials, engineered wood components and industrial lumber materials. At Weekes/WS, you will receive an ownership stake in the value our combined honest efforts create.

The Operations Manager's responsibilities are planning, directing and coordinating the seamless operations of Weekes Forest Products/WS distribution centers. Ensures and improves the performance, productivity, efficiency and profitability of departmental and organizational operations, as well as management of staff through the delivery of effective methods and strategies. This position will positively motivate all operations employees by example through strong leadership skills. As an integral part of the divisional management team, the operations manager will participate in department managers’ meetings to provide a positive influence on the present and future direction of the division.

  

  • Provide safety training on a consistent basis.
  • Formulate suggestions on how to optimize use of organizational resources (for example: Enterprise Resource Planning and Supply Chain Management)
  • Supervise the order fulfillment process by disbursing orders to both the warehouse and yard foreman to ensure 100% accuracy on tally, product, and quality specified by the customer
  • Inventory management as it relates to operations and the physical movement of products to include, but not limited to; receiving, stock rotation, cycle count, yearly physical inventory counts and damage reduction
  • Define and support procedural compliance, including, but not limited to; workflow from pick-ticket to signed proof-of-delivery; bill-of-lading to receiver; time cards; trip logs; cycle count information; and all other procedures needed to complete the task
  • Control cost of the operations in accordance with schedule and budgets
  • Develop and maintain a quality control program to eliminate damaged goods through loss prevention training and proper storage and ensuring all trucks are checked for accurate order filling prior to shipment
  • Develop and maintain a Warehouse Management System that efficiently lays out the yard and warehouse space for maximum space efficiency
  • Oversee all Inbound and Outbound Freight.
  • Schedule deliveries effectively and efficiently to maintain a high level of customer satisfaction
  • Ensure efficiency and quality of all outbound freight, including route trucks, jobsite delivery trucks, and all specialty deliveries.
  • Develop and maintain a strong and engaged work force by recruiting, hiring and effectively training the best talent available.
  • Maintain an on-going training program to ensure operational effectiveness and employee opportunity for growth.
  • Monitor and evaluate performance via annual reviews.
  • Approve and submit timecards for processing.
  • Other duties as assigned.

  Employees are our greatest asset and at WS, your health and well-being matters. We offer a substantial benefit packet: 

  • Outstanding Family Medical Benefits Package – eligible 1st of the month following 30 days of employment
  • Employee Stock Ownership Program (ESOP) – Employee-owned
  • Paid Time Off (PTO) & Paid Holidays for all Full-time employees - eligible immediately following policy rules
  • Employer-paid dental insurance (With a medical plan elected)
  • 401k and Roth 401k Investment Accounts (With Employer Matching)
  • Employer-sponsored Life & AD&D Insurance
  • No-cost general medical and mental Telehealth for all      employees
  • No-cost virtual physical therapy for employees
  • Voluntary supplemental coverage options
  • Employee Assistance Program (EAP)
  • FSA, HSA and Dependent Care options
  • Employer-paid wellness program
  • Pet Insurance

Requirements

  • 5 years in a supervisor position with knowledge and experience in organizational effectiveness and operations management. Prefer at least 7 years experience in Lumber & Building Materials Industry
  • Willing to jump in and roll up your sleeves to help out when necessary
  • Follow safety expectations set by company safety policies
  • Ability to communicate ideas based on job knowledge and expertise
  • Operate at a steady, even pace to promote accuracy and quality of work
  • Patient and stable work style, focused on consistency and repetitive routines
  • A high level of customer service, team-oriented focus and communication is of utmost importance
  • Attention to detail, with better-than-average accuracy and careful attention towards quality work
  • Able to pass pre-employment drug screening
  • Ability to handle critical decision-making, planning, and organizing
  • Interest in technical & analytical focused work within established systems, standards, and procedures

This job description is a summary; further detail of responsibilities is provided during interviews.

PM22

Skills Required

  • At least 5 years of experience in a supervisory position
  • Knowledge and experience in organizational effectiveness and operations management
  • At least 7 years of experience in the lumber and building materials industry
  • Willingness to assist with operational work when necessary
  • Ability to follow company safety policies and expectations
  • Ability to communicate ideas based on job knowledge and expertise
  • Ability to work at a steady, consistent pace while maintaining accuracy and quality
  • Patient and stable work style focused on consistency and repetitive routines
  • Strong customer service, teamwork, and communication skills
  • Strong attention to detail and above-average accuracy
  • Ability to pass pre-employment drug screening
  • Critical decision-making, planning, and organizational abilities
  • Interest in technical and analytical work within established systems and procedures
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The Company
163 Employees
Year Founded: 1978

What We Do

Weekes Forest Products is a premier wholesale building materials supplier and lumber distributor in the United States, serving retail yards, home centers, and industrial customers with a wide range of wood and non-wood building materials, and also offering remanufacturing services.

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