Operations Manager Jobs in Stamford, CT

Lead design and delivery of AI-driven P&C insurance operations solutions: analyze client needs, architect and implement AI/software solutions, manage projects and budgets, coach teams, train clients, ensure adoption, and maintain standards, governance, and evaluation practices to drive operational efficiency and innovation.

Lead AI-enabled operating models and transformation roadmaps for payer back-office functions. Advise senior stakeholders, drive measurable outcomes, manage workstreams, apply analytics and automation, coach teams, facilitate workshops, and deliver operational improvements across payer operations and technology platforms.

Lead operations consulting engagements to improve efficiency and performance. Supervise and coach teams, manage client accounts and workstreams, analyze complex problems, develop DCF-based financial models, assist with proposals, and deliver client-ready recommendations focused on performance improvement.

Lead payer back-office strategy and operations engagements: supervise and coach teams, manage client accounts and workstreams, design and implement operational strategies, solve complex payer back-office problems (claims, enrollment, billing, membership), and apply technology and data interactions to improve efficiency and deliver client value.

Lead digital sales operations improvements by establishing governance, driving process optimization, enablement, and training, managing a portfolio of strategic projects, performing data analysis for prioritization, and aligning cross-functional stakeholders to scale digital and affiliate sales.

Own and operate a portfolio of brand websites: manage day-to-day operations, platform administration, support, integrations, and performance. Lead redesign projects from discovery through launch, coordinate agencies and stakeholders, manage releases and QA, and troubleshoot site issues. Ensure compliance, security, and governance while improving speed-to-market through hands-on CMS work and backlog prioritization.

Lead and manage day-to-day Security Operations (SOC) across US time zones: act as Incident Commander, drive incident detection/response and automation, develop detection content, mentor analysts, run SOC projects, liaise with stakeholders, and continually improve operational effectiveness.

Provide middle- and back-office operational support for hedge fund clients across multiple products, including reconciliations, trade support, wire and cash processing, exception research, client and counterparty liaison, report generation, payment confirmation, reviewing team work, and training staff.

Run front-desk and daily operations for a Greenwich clinic: greet patients, schedule, manage inventory and vendors, troubleshoot hearing aids and mobile/iPhone/Bluetooth connections, process purchases/warranties, maintain records and Salesforce workflows, and improve clinic processes to deliver a high-end patient experience.

Lead strategic projects in back-office operations, focusing on trade processing, automation, and integration with technology vendors, while ensuring post-implementation stability.