Top Tech Jobs & Startup Jobs

Supervise and coach 15-18 fiber technicians installing, repairing, and testing fiber, COAX and DSL/video services. Manage scheduling, performance/KPIs, safety/OSHA compliance, training, timesheet reporting (VITC), customer escalations, and serve on 24/7 duty rotation. Ensure project flow and crew productivity while enforcing attendance and safety policies.

Manage long-term client relationships to maximize value from Netsmart solutions. Identify growth and upsell opportunities, support sales activities, coordinate AR and engineering work, monitor renewals and support trends, run demand generation campaigns, and maintain account plans using Salesforce.

Support sales operations for subscription renewals and new business: prepare quotes/contracts in CRM/ERP, manage customer requests, maintain data quality, report on renewal forecasting and risks, and advise on commercial and compliance matters to improve customer satisfaction.

Lead concept and copy for campaigns across social, digital, packaging, retail, and activations; manage and mentor two Senior Copywriters; define brand voice and guidelines; partner with design, content, marketing, and production to ensure creative and commercial effectiveness.

Analyze sales, traffic, and campaign performance on third-party marketplaces to optimize product placement, UX, and conversion. Research trends, develop data-driven marketing and merchandising strategies, report findings, and collaborate with developers, marketers, and product teams to drive growth and profitability.

Serve as a technical review resource across multiple client pods, reviewing complex individual (1040) returns (multi-K-1s), pass-through entity returns, and occasional trusts. Mentor preparers, support pod leaders to ensure accuracy and consistency, and optionally provide advisory support as needed.

The Director of Customer & Consumer Insights leads the insights function to inform brand, growth, and product strategies through data-driven understanding, overseeing research initiatives and guiding cross-functional partnerships to align consumer insights with business impact.

Design, implement, train, validate, and deploy machine learning models at enterprise scale. Collaborate with data engineers and software engineers to preprocess data, perform feature engineering, evaluate model performance, and integrate models into production. Continuously improve models and adopt new ML and cloud data tools to solve business problems.

Manage a portfolio of SMB and/or mid-market SaaS customers through onboarding, adoption, and growth. Drive platform education, monitor health metrics, identify upsell opportunities, and collaborate cross-functionally to surface customer feedback and improve processes.

Lead credit risk analytics by mining and modeling large datasets, validating and monitoring scorecards, forecasting campaign performance, building predictive models, and delivering actionable insights to stakeholders using SAS and SQL.