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Voting board member responsible for nonprofit governance, policy approval, financial oversight, strategic planning, administrator supervision, fundraising, committee participation, community representation, and monitoring organizational programs and performance. The role requires regular attendance at board and committee meetings, retreats, workshops, and special events, along with contributing relevant skills and supporting the mission of serving children and families.

Build and maintain scalable data pipelines, integrations, and data models connecting product, customer, sales, billing, and revenue data. Partner with Sales, RevOps, Finance, and Product to support forecasting, reporting, customer intelligence, segmentation, retention, and expansion analysis. Implement data validation, monitoring, documentation, and governance while improving infrastructure and automation for the company’s growing B2B operations.

Coordinates customer service projects from intake through completion, including scheduling field personnel, managing ERP service cases, preparing estimates and sales orders, maintaining documentation, and supporting asset deployment. Builds customer relationships, handles inquiries, conducts reminder and satisfaction calls, identifies upsell opportunities, and coordinates technical information, parts, equipment, and recurring service work.

Leads company-wide operational execution across field and office teams as the Owner/CEO’s primary operating partner. Owns leadership accountability, EOS meeting rhythms, staffing and training, customer retention, field quality and safety, routing, SOPs, KPI reporting, profitability, and seasonal coordination with a related business. The role builds scalable systems, develops leaders, improves service consistency and margins, and reduces the Owner’s involvement in daily operations.

Develop and close new business opportunities for managed IT services by prospecting, qualifying leads, presenting tailored proposals, managing sales territories, and achieving revenue targets. The role also grows existing accounts through cross-selling and upselling, maintains CRM pipeline accuracy and forecasts, builds client relationships, and collaborates with solution architects, client success, and leadership to deliver technology solutions.

Own full-cycle recruiting for a high-volume portfolio, including sourcing, screening, interview coordination, candidate assessment, hiring team debriefs, offer negotiation, and onboarding support. Build diverse talent pipelines, deliver a high-touch candidate experience, advise senior stakeholders, manage recruiting technology and ATS workflows, represent the company at talent events, and support employer branding and talent initiatives.

Remote Sales Specialist responsible for identifying, advancing, and closing commercial furniture opportunities across education, healthcare, government, and corporate markets. The role builds relationships with architects, designers, clients, dealers, contractors, and developers; presents workplace solutions; conducts educational events; maintains accurate Salesforce pipeline data; and participates in industry and community activities to generate leads and strengthen brand presence.

Provides executive and development-team administrative support, including scheduling, correspondence, document preparation, meeting coordination, travel arrangements, record maintenance, loan-closing assistance, loan servicing, insurance compliance, and event coordination. Maintains confidentiality, supports client and ministry partner communications, tracks follow-ups and expenses, and ensures accurate loan records. Requires strong organization, communication, proofreading, judgment, customer service, and Microsoft Office skills.

Own retention, growth, forecasting, and strategic planning for a complex portfolio of enterprise retail and manufacturing accounts. Develop account plans, identify GMV opportunities, analyze buyer and demand data, advise clients on inventory and marketplace strategy, and lead QBRs. Build AI-enabled workflows for reporting and portfolio analysis, collaborate cross-functionally, and mentor newer account managers. The hybrid Boston role includes occasional travel to U.S. client sites.

Manage residential, commercial, and national escrow transactions from opening through closing, including documents, recordings, disbursements, title issuance, compliance, and notary duties. Build client relationships, market escrow services, participate in networking and community events, and grow a book of business. Experienced officers may mentor junior staff. The role requires strong organization, communication, problem-solving, escrow process knowledge, and proficiency with Microsoft Office and escrow software.