Top Tech Jobs & Startup Jobs

Provides Tier 3 customer support by troubleshooting complex issues, handling escalations, coaching Tier 1 and Tier 2 teams, and supporting members through chat, email, and phone. Acts as a product expert, owns support functions, manages projects and programs, and partners with Product, Engineering, and Customer Success to improve member experience and support operations.

Own full-cycle global recruiting for technical, product, sales, business, and operational roles. Source and evaluate candidates, advise hiring managers, manage interview processes, and maintain hiring momentum. Oversee recruiting vendors and a global sales consultant program, including contracts, onboarding, CRM tracking, documentation, and follow-up. The role requires independent judgment, strong communication, business acumen, discretion, and experience working across time zones in a distributed company.

Provides personalized investment and retirement planning to members, non-members, and employees. Analyzes financial goals, recommends investment strategies and products, manages client relationships, prospects for new business, meets sales quotas, conducts financial seminars, trains branch teams, and maintains compliance with FINRA, SEC, broker-dealer, and applicable financial regulations.

Build and operate reliability systems for a cardiovascular data platform, including monitoring, SLIs, SLOs, incident response, automation, and observability. Investigate end-to-end failures across devices, connectivity, mobile applications, firmware, and cloud services. Analyze fleet-level reliability using Python, SQL, and BigQuery; automate manual checks; conduct postmortems; and improve telemetry to ensure complete, trustworthy clinical data delivery.

Design, deploy, and optimize Philo’s distributed video streaming infrastructure, including ingest, transcoding, packaging, delivery, RESTful services, analytics pipelines, DRM, and ad insertion. Improve platform reliability, performance, latency, security, video quality, and cost efficiency. Collaborate with content partners and internal video, advertising, client, and data teams while supporting streaming quality across new platforms. The role also involves architectural ownership, cloud operations, and mentoring.

Manage purchasing and inventory across warehouse locations by analyzing sales trends, demand forecasts, stock levels, vendor capabilities, production schedules, and shipping timelines. Maintain SKUs and purchase orders, prevent stockouts and overstock, coordinate incoming inventory, and communicate inventory health across Logistics, Sales, Branding, Operations, vendors, factories, and the Asia office. Lead process improvements and support supply chain efficiency.

Leads revenue operations and GTM innovation by advising Sales, Marketing, and Customer Success; building AI-first systems, automations, dashboards, and workflows; analyzing funnel performance; improving forecasting and pipeline health; and driving cross-functional initiatives that increase GTM efficiency and revenue growth.

Lead the U.S. customer onboarding function by managing 5–6 Launch Representatives, owning deployment performance and ARR, improving launch efficiency and customer outcomes, and establishing scalable operating rhythms. The role involves coaching, capacity planning, process improvement, cross-functional collaboration with Sales, Support, Rev Ops, Product, and Engineering, and ensuring ranchers successfully adopt Halter’s platform.

Provides customer service and client relations support while managing service requests, scheduling, affiliate communication, and complex work orders. Coaches and trains entry-level customer service representatives through job shadowing and on-the-job guidance, identifies performance improvements, reports training progress, and serves as a subject matter expert. Maintains accurate confidential data, supports shift handoffs, and contributes to team efficiency and positive workplace culture.

Manages sales growth across a Pacific Northwest territory by acquiring retail accounts, expanding distributor and store relationships, achieving sales targets, forecasting results, monitoring market activity, and executing product launches, promotions, and marketing programs. The role requires extensive travel, industry knowledge, strategic territory planning, account management, and collaboration with retailers, distributors, and internal teams.