Top Customer Success & Experience Jobs in Miami, FL

Provide end-to-end customer support for deposition workflows, manage account and data accuracy, run voice-of-customer feedback processes, troubleshoot issues across systems, and collaborate with Product and Engineering to improve SaaS operations and customer experience.

As a Sales Engineer, you'll drive technical sales through discovery, solution design, demos, and ensure successful customer onboarding and implementation.

Lead customer onboarding from contract to adoption: configure environments (SSO, integrations, workspaces), run trainings and launches, manage enterprise rollouts, apply change management, build repeatable playbooks, and feed implementation insights into education and product.

As a Senior Claims Consultant, you will investigate, evaluate, and resolve insurance claims, ensuring satisfaction while navigating complex legal liabilities.

As a Customer Support Analyst, you'll assist clients with technical issues, provide support, and improve usage of Mews solutions, ensuring customer satisfaction in a global environment.

Create, audit, and maintain internal and external CX content and knowledge bases (Salesforce preferred). Translate processes into user-friendly guides, manage content requests, develop team macros, and coordinate with Product, Marketing, Legal, and CX leadership to ensure accurate, consistent, brand-aligned customer support resources.

The Receptionist manages reception operations, provides guest support, handles check-ins/check-outs, and oversees onboard shop services to enhance guest experiences.

Register your interest for future opportunities at Harrison Leisure UK. Join a growing team that values passion and guest experiences.

The Front Desk Manager oversees guest services operations, ensuring premium service and compliance with company standards while supervising staff and handling guest relations.

The Generalist Intern will optimize internal tools, conduct customer research, support go-to-market efforts, provide product insights, and write clear documentation. This remote position targets recent grads or students.