SCYLLA AG - RECEPTIONIST

Reposted 5 Days Ago
Be an Early Applicant
Hiring Remotely in New Zealand
Remote
Junior
Agency • Professional Services • Travel
The Role
The Receptionist manages reception operations, provides guest support, handles check-ins/check-outs, and oversees onboard shop services to enhance guest experiences.
Summary Generated by Built In
ISMIRA Agency actively recruiting for position Receptionist for Scylla AG!

Founded in Switzerland in 1973, Scylla has been setting the standard in premium river cruising for more than 50 years. Their motto is “Quality, our passion”.
Today, the company operates more than 40 modern river ships, sailing along the Rhine, Danube, Seine, Rhône, Saône, and many other beautiful rivers across Europe.

As the first point of contact for our guests, the Receptionist creates a welcoming and seamless experience. You manage reception operations, provide personalized guest support, and oversee onboard shop services to ensure satisfaction and memorable experiences.

Conditions:
  • Free food and accommodation on board
  • Seasonal work with contracts from March to November renewable each season
  • River ships are located in Europe - closer to home
  • No Safety certificates or Seaman's book required
  • Possibility to take paid days off and vacation during the season
  • Excellent working conditions, pension plan and health insurance
  • Free internet (10 GB per month)
  • Shore leave almost every day
  • There are always more openings for German speakers
  • Some vessels offer free German language courses on board 
Duties and responsibilities:
  • Adhering the guide lines and SOP’s for the Reception area.
  • Professional guest service according to Scylla standards.
  • Greet, welcome and direct guests and visitors in-person and on the phone.
  • Check in / check out and out the guests.
  • Answering and transferring phone calls.
  • Forwarding relevant guest information to the respective department.
  • Sales of shop articles, partially with cash payments.
  • Printing and coding of cabin door keys.
  • Register passport and address details of guests and crew members in the POS BackOffice system
  • Write the daily menu properly, in cooperation with the Executive Chef and Hotel Manager.
  • Responsible for taking orders during Welcome, Gala and Farewell dinner
  • Assistance during the payments.
  • Take and carry out wake up calls, special requests of the guests and any other updates.
  • Responsible to post the mail.
  • Assistance with preparation of inventories and orders.
  • Handling of excursions and possible accompany of the excursions if necessary.
  • Provide internet access and support where necessary.
Requirements:
  • Experienced within the hotel industry and/or previous (river) cruise ship experience.
  • Excellent organizational and communication skills with the friendly and positive attitude.
  • Outstanding verbal communication, listening and telephone skills.
  • Stress resistant, calm under pressure, resilient, team player and with positive approach.
  • Open minded and flexible with high social, interpersonal and cultural competencies.
  • Problem-solving skills and dependability.
  • Attention to detail with strong customer service skills.
  • Excellent English skills (written & verbal), other languages as German are an advantage.
  • Technology skills with excellent computer skills (Excel, Word, PPT).
  • Being representative of Scylla´s values.
  • Age: min. 18 years old
  • Non-EU nationals will need D type German visa before joining
Why Join Us

At Scylla, you’ll support a dynamic, international team while helping create unforgettable dining experiences for our guests. You’ll work in a collaborative, supportive environment where your skills are valued, your growth is encouraged, and your contributions make a real impact. Enjoy traveling across Europe, developing your hospitality career, and forming lasting friendships—all while delivering first-class service onboard our luxury river cruise ships.

NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪

  • EU nationals can apply and join during whole season without visas 
  • Ukrainian citizens with residence permits in EU may also apply
  • Non-EU citizens German speakers may also apply to all positions
  • Culinary positions are open for EU and NON-EU (English or German speakers)

Last updated: October 30, 2025

You can submit your Resume here pushing APPLY TO POSITION button

If you are not sure what position to apply for, you may instead submit general application here and we will advise you:

https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Skills Required

  • Experienced within the hotel industry and/or previous cruise ship experience
  • Excellent organizational and communication skills
  • Outstanding verbal communication, listening and telephone skills
  • Technology skills with excellent computer skills
  • Excellent English skills (written & verbal), other languages as German are an advantage
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
10 Employees
Year Founded: 1999

What We Do

Ismira is an international service company specializing in recruitment and crewing, providing employment services and jobs on board cruise ships for foreign employers.

Similar Jobs

CrowdStrike Logo CrowdStrike

Technical Support

Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Remote or Hybrid
AUK, NZL
10000 Employees

Airwallex Logo Airwallex

(Senior) Manager, Regulatory Compliance, New Zealand

Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Remote or Hybrid
Auckland, NZL
2200 Employees

Halter Logo Halter

Account Manager

Greentech • Hardware • Internet of Things • Machine Learning • Software • Business Intelligence • Agriculture
Remote
Taranaki, NZL
350 Employees

Halter Logo Halter

Junior Collar Technician

Greentech • Hardware • Internet of Things • Machine Learning • Software • Business Intelligence • Agriculture
Remote
New Zealand
350 Employees

Similar Companies Hiring

Energy CX Thumbnail
Greentech • Professional Services • Business Intelligence • Consulting • Energy • Financial Services • Utilities
Chicago, IL
108 Employees
Quantum Rise Thumbnail
Software • Professional Services • Natural Language Processing • Machine Learning • Consulting • Automation • Artificial Intelligence
Chicago, Illinois
20 Employees
PRIMA Thumbnail
Travel • Software • Marketing Tech • Hospitality • eCommerce
US
15 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account