Top Customer Success & Experience Jobs in Miami, FL

The Client Success Manager will manage client relationships, onboard new users to polling tools, resolve issues, and track client feedback while collaborating with internal teams to enhance product offerings in a politically engaged environment.

The QA Product Analyst will bridge product development and other departments, manage documentation, QA testing, and improve processes for better collaboration and efficiency.

Lead cross-functional CX teams to deliver and optimize benefits communication and engagement across a client book. Develop integrated communication strategies, monitor KPIs, manage escalations, identify upsell and renewal opportunities, enable best-practice adoption of tools (Sofia, MyChoice App), partner with sales/onboarding, and mentor staff to improve client retention and service delivery.

The Partner Relationship Manager will ensure client satisfaction and manage relationships with Partners' leadership, focusing on problem-solving, project management, and communication to improve customer retention.

Act as a trusted technical advisor to payer and provider customers, translate data and reporting needs to engineering, provide analytics support and education, assist data migrations, design robust data structures with data engineering, and feed customer-driven product feedback to increase adoption.

The Associate Worship Pastor leads and organizes worship services, recruits and develops teams, and provides pastoral care and support through various church events, while fostering a vibrant worship experience.

As a SkillBridge Intern in Marketing, you'll collaborate on product delivery, ensure project success, and engage clients, while gaining valuable experience in a remote or on-site setting.

The Senior Value Engineer will act as a strategic advisor, ensuring customer success by resolving issues, advocating for customer needs, and executing tailored success plans for optimal value delivery through AI-driven process intelligence.

Provide technical support for external customers by troubleshooting issues via phone, email, and text while managing support cases and collaborating with internal teams for resolutions.

Submit your application to The ROSTR Group for future job opportunities in California. They will retain your information for relevant roles that arise.