Top Customer Success & Experience Jobs in Miami, FL

The Fraud Prevention and Detection Specialist will review and manage suspicious member accounts, conduct inquiries, analyze fraudulent activities, and collaborate across departments to ensure minimal losses and compliance with policies.

As Sr. Manager, CXO Customer Advocacy, the role involves designing and managing executive programs to deepen C-level relationships and drive business growth, including Customer Advisory Boards and Executive Sponsorship Program.

As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.

As a Renewals Manager, you'll oversee customer account contracts, negotiate renewals, and collaborate with teams to maximize customer value.

The Commercial Customer Success Manager will manage customer relationships, ensuring successful deployment, software configuration, and value realization from Silverfort's platform.

The Blockchain Engineer will design, develop, and deploy smart contracts, ensure multi-chain interoperability, and build secure staking systems while collaborating with various teams.

As a Senior Customer Experience Specialist, you will resolve complex customer issues, support escalations, and improve workflows and documentation while collaborating with teams across the company.

Manage a team of Strategic Service consultants, focusing on social media strategy and client engagement for enterprise customers. Oversee delivery excellence, coach team members, and collaborate across departments to improve service delivery.

Level Access is looking for individuals interested in future opportunities within their Accessibility Services team. Candidates are encouraged to submit resumes for potential roles in creating accessible digital systems for people with disabilities.

Join Welo Data to contribute to AI projects involving annotation, evaluation, and prompt creation, while working flexibly with global teams.

You'll provide outstanding customer support, troubleshooting issues, managing inquiries, and working with internal teams to enhance customer experience and solutions.

The Director of IT Service Desk will lead the global IT Service Desk team, focusing on operational excellence, AI solutions, and customer satisfaction. Responsibilities include managing team performance, implementing automation, and ensuring timely support services.