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Top IT Support & Helpdesk Jobs in Miami, FL
Information Technology • Software
The Capacity Manager is responsible for ensuring sufficient capacity and performance of IT infrastructure, monitoring trends, developing capacity plans, and supporting incident management in a 24x7 environment.
Top Skills:
Capacity Management ToolsCloud TechnologiesDatadogItil Best PracticesMicrosoft IntunePerformance Monitoring SolutionsServicenowVirtualization Technologies
Business Intelligence • Consulting
The Director will oversee NetSuite support services, manage client relationships, lead optimization projects, and mentor consultants to enhance system performance.
Top Skills:
ErpNetSuite
Hospitality
Provide technical support and development of applications for monitoring child development programs. Role includes software maintenance and technical assistance.
Top Skills:
Cloud ApplicationsVs CodeYaml
Information Technology • Software • Cybersecurity • Defense
The IT Operations Director leads Service Desk and Infrastructure teams, overseeing IT operations lifecycle, managing metrics, enforcing security, and enhancing service quality through automation and ITIL processes.
Top Skills:
AzureEnterprise NetworkingItilmacOSMicrosoft 365Virtualization PlatformsWindows 11Windows Server
Information Technology • Professional Services • Consulting • Cybersecurity
The Incident Response Specialist supports and maintains pre-production and production environments, coordinates application testing, manages user permissions, and collaborates with IT teams to ensure system functionality and deployments.
Top Skills:
Common Security Employee Manager (Csem)Dimensions CmMicrosoft 365Microsoft Power AutomateRational Functional Tester (Rft)SharepointSharepoint Designer
New
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Information Technology
The Frontline Technical Services Manager oversees the service desk team, ensuring exceptional service delivery, technical guidance, and operational management, while fostering team development and client relationships.
Top Skills:
CiscoCw AutomateIntuneJAMFMicrosoftVMware
Edtech
The role involves leading and improving IT operations, focusing on proactive service organization, process design, and team development while managing IT projects and vendor relationships.
Top Skills:
It ToolsProcess DesignProject Management
Software
The IT Support Engineer will assist with cloud deployment, operations, and customer support, focusing on compliance with security regulations and providing technical guidance.
Top Skills:
AWSAws GovcloudAws Landing Zone AcceleratorCloud TrailCloud WatchDnsFirewallsLinuxLoad BalancersRhelSplunkTcp/IpUbuntuVpn
eCommerce • Other • Software
The IT Manager leads an engineering team to deliver features, drives project technical direction, and ensures quality outcomes while managing IT operations and promoting team productivity.
Top Skills:
AtlassianGoogle WorkspaceIntuneJAMFOktaOomnitzaSlackTerraform
Mobile
The IT Support Coordinator provides first-line support for end users, troubleshooting hardware, software, and network issues, managing IT resources, and ensuring compliance with security policies. Responsibilities include provisioning equipment, user access management, and updating technical documentation.
Top Skills:
Atlassian ProductsChromebookGoogle Workspace AdministrationJAMFKandjiMacbookOktaSlack
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