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Top IT Support & Helpdesk Jobs in Miami, FL
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
Sql,Relational Databases,Windows,Linux,Ecns,Exchanges,Trading Network Connectivity And Routing
Automotive • Edtech • Kids + Family • Mobile • Social Impact • Transportation
Provide end-user support and device lifecycle management for Mac and Windows, administer Google Workspace and identity platforms (Okta/JumpCloud), build automation (Zapier/Workato/Google Apps Script), manage assets, support security and IT projects, and serve as a technical liaison with occasional after-hours and periodic travel to the Los Angeles HQ.
Top Skills:
Macos,Windows,Zapier,Workato,Google Apps Script,Google Workspace,Okta,Jumpcloud,Zoom,Slack,Python
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Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.
Top Skills:
Okta,Entraid,Jira,Confluence,Jira Service Desk,Atlassian Cloud,Intune,Endpoint Management,Addigy,Google Workspace,Office 365,Zoom,Slack,Sentinelone,Connectwise Control,Voip,Cloud Phone System,Rmm,Lan,Wan,Vpn,Windows,Macos
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Provide production support for Salesforce CRM and workflow platforms (Bizflow/Pega), manage incidents end-to-end, perform root cause analysis, monitor jobs and integrations, support releases and operational readiness, coordinate across teams, and drive continuous improvements to reduce incidents and improve platform stability.
Top Skills:
Salesforce,Bizflow,Pega,Salesforce Service Cloud,Splunk,Apis,Deployment Pipelines
Information Technology
Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.
Top Skills:
AutomateHeatIbm Power IMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
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Real Estate
Lead onsite IT technicians to deliver consistent, scalable support across division and field offices. Own the onsite IT operating model, drive process standardization and continuous improvement, monitor KPIs/SLAs, resolve systemic issues, align field execution with enterprise IT, and develop technician capabilities for predictable, high-value service delivery.
Top Skills:
Itil,Iso 27001
Fintech
Provide advanced application support for internal users, resolve escalated issues, liaise with vendors, manage system patches/upgrades, author reports and documentation, monitor tickets and system integrity, and support projects and compliance in a banking environment.
Top Skills:
AWS
Kids + Family
Support and administer enterprise applications across their lifecycle, maintain PIM/DAM systems, troubleshoot incidents, manage EDI/integration patterns (API/ETL/ELT), enforce architecture and security standards, improve processes using DevOps and CI/CD, and maintain SLAs.
Top Skills:
Pim,Salsify,Dam,Bynder,Edi,Api,Etl,Elt,Ci/Cd,Devops,Agile,Waterfall
Information Technology
Lead and operate hotel IT: oversee day-to-day systems, networks, property platforms (Opera, Micros), guest-room tech, vendors, projects, security, data governance, automation, documentation, budgets, and audit/compliance readiness.
Top Skills:
Opera Cloud,Opera,Micros Symphony,Hotsos,Microsoft 365,Windows,Vlans,Switches,Firewalls,Wi‑Fi,Access Points,Lan,Wan,Isp Circuits,Phone Systems,A/V Systems,Api Governance,Password Vaults,Monitoring/Alerting,Ticketing Automation,Guest Room Technology (Locks,In-Room Tv Casting,Climate Controls,Tablets)
Pharmaceutical • Manufacturing
Oversee IT infrastructure and support for the Miami site, managing a team and ensuring effective communication between business and global IT teams.
Top Skills:
HardwareIt InfrastructureNetworkingSecuritySoftwareSystems Administration
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