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Top IT Support & Helpdesk Jobs in Miami, FL
Cloud • Fintech • Insurance • Software
The Vice President of Global Application Support leads the SaaS application support function, managing teams across multiple levels to ensure operational excellence and customer satisfaction. Responsibilities include strategy implementation, performance management, incident resolution, and collaboration with other departments.
Top Skills:
DevOpsItilJIRAServicenowSreZendesk
Fintech • Payments • Financial Services
The IT Support Analyst I provides first-level technical support to employees and clients, troubleshooting issues via phone, chat, and email, and follows up on service requests using incident management processes.
Top Skills:
macOSMicrosoft Windows Operating SystemMS OfficeNetworking ConceptsO365Servicenow
Information Technology
The Application Administrator maintains and optimizes software applications, ensuring high availability and performance while managing user access and troubleshooting issues.
Top Skills:
AnsibleBashCloudbees JenkinsOracle Cloud InfrastructurePowershellPythonRed Hat OsTerraformWindows Server 2022
Consulting • Asset Management + Discovery
The Help Desk Technician will provide Tier 1 and Tier 2 support, troubleshoot hardware and software issues, manage help desk tickets, and assist with IT compliance and employee onboarding/offboarding.
Top Skills:
DhcpDnsFreshdeskJIRAmacOSMicrosoft 365ServicenowTcp/IpWindowsZendesk
Big Data • Cloud • Hardware • Software • App development
The Systems Administrator will manage and support Microsoft technologies, architect solutions, troubleshoot issues, and ensure security and reliability of environments.
Top Skills:
Active DirectoryAnsibleAzureClaudeEntra IdExchange OnlineExchange ServerMicrosoft M365Office 365Power AutomatePower PlatformPowershellServicenowSharepointSQL ServerTeamsWindows Server
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Software • Cybersecurity
The Helpdesk Engineer supports client onboarding and technology initiatives, implements CyberSheath solutions, manages IT systems, and performs migrations to Office 365 and Azure while ensuring project timelines and communication with clients.
Top Skills:
AipDlpEdrIntuneMfaAzureWindowsOffice 365RoutingSIEMSshTcp/IpVpn
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Software
The Sr. Manager, IT Business Systems oversees operations of SaaS applications, enhancing AI and data integration to improve business efficiency and support a global team.
Top Skills:
AIAtlassian SuiteBettercloudChatgptClaudeGeminiGoogle Workspace Enterprise PlusJAMFLlmMicrosoft IntuneMonday.ComOktaSaaSSlackWorkatoZapierZoom Enterprise
Business Intelligence • Consulting
The Director will oversee NetSuite support services, manage client relationships, lead optimization projects, and mentor consultants to enhance system performance.
Top Skills:
ErpNetSuite
Real Estate • Financial Services • PropTech
As the point of escalation for Endpoint Management, this role involves troubleshooting, software installations, system configurations, vendor interactions, and training staff while ensuring system availability.
Top Skills:
Diagnostic UtilitiesEndpoint ManagementMicrosoft SoftwareTicketing Software
Financial Services
Provide technical and functional support for business applications, troubleshoot issues, perform root cause analysis, and collaborate with teams to enhance systems and processes.
Top Skills:
Cloud PlatformsDatabasesEnterprise ApplicationsItilSQL
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Top Companies in Miami, FL Hiring Operations & Support Roles
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