Top IT Support & Helpdesk Jobs in Miami, FL

Supports technology operations across dental practices, including PMS conversions, practice onboarding, Microsoft 365 and Intune administration, identity and endpoint management, MSP coordination, system integrations, vendor management, equipment setup, and technology support. Maintains access controls, endpoint protection, MFA, and HIPAA-related security practices while collaborating with operational, financial, clinical, and revenue cycle teams.

Manage ServiceNow queues for computer procurement, deployment, returns, and asset lifecycle support. Monitor tickets, SLAs, backlogs, and workflow accuracy; coordinate with customers, program managers, IT, sales, and depot teams; reconcile asset data across ServiceNow, ERP, and CMDB systems; oversee returns and inventory tracking; escalate issues; create reports and SOPs; train team members; and recommend process improvements.

Administers and supports SaaS business applications, especially Salesforce, telephony, ticketing, and CRM systems. Responsibilities include troubleshooting, configuration, workflow automation, user and license management, data quality, testing, documentation, end-user training, vendor escalation, security compliance, and project support. The role gathers business requirements, manages application changes and sandbox environments, coordinates user acceptance testing, and provides on-call support. Travel to multiple centers is required 34–66% of the time.

Supports Oracle EPM financial consolidation, planning, budgeting, forecasting, reporting, integrations, and technical operations. Acts as a liaison between Finance and IT, manages dimensions, metadata, workflows, dashboards, and data pipelines, and troubleshoots calculations, forms, performance, and automation issues using FCCS, Planning, FDMEE, REST APIs, EPM Automate, and ODI.

Supports and administers Procore and related enterprise applications for asset management, purchasing, and construction operations. Configures permissions, workflows, templates, forms, and settings; troubleshoots user, data, workflow, and integration issues; documents processes; gathers requirements; supports integrations and data validation; trains users; and promotes application governance, adoption, and continuous improvement.

Provides on-site desktop and end-user IT support across two Florida locations. Responsibilities include troubleshooting hardware, software, printers, connectivity, and user accounts; onboarding and offboarding employees; deploying and tracking equipment; managing inventory and support tickets; prioritizing and escalating requests; and documenting resolutions. The role requires two or more years of IT support experience, basic networking knowledge, strong communication skills, equipment-handling ability, and travel between locations as needed.

Supports finance and back-of-house business applications across the hotel portfolio. Responsibilities include requirements gathering, system configuration, application and integration support, testing, documentation, workflow monitoring, data validation, release coordination, security and compliance support, disaster recovery planning, process improvement, user training, and participation in application upgrades and transformation projects.

Provides first-level, in-person IT support for end users, troubleshooting hardware, software, network, and Microsoft 365 issues. Documents incidents, escalates complex problems, and trains users on common applications. Maintains IT asset inventories, manages equipment procurement and lifecycle, audits inventory, and administers user access provisioning and deprovisioning. Collaborates with remote IT teams, vendors, HR, and department leaders on projects, critical issues, and access-control compliance.

Provides Tier II technical support for applications, hardware, networks, servers, workstations, cloud environments, and mobile devices. Troubleshoots complex issues, manages user accounts and permissions, documents solutions, monitors systems, and reports incident trends. The role also mentors junior staff and participates in software deployments, system upgrades, and network enhancement projects while delivering strong customer service.

Provides Tier II technical support for application, hardware, network, server, workstation, cloud, and mobile-device issues. Troubleshoots Windows, macOS, and Linux environments; manages user accounts, permissions, and access rights; monitors systems and networks; documents resolutions; mentors junior staff; and supports software deployments, upgrades, and network projects. Tracks incident trends and root causes to improve IT service delivery and user experience.