Top IT Support & Helpdesk Jobs in Miami, FL

The IT Systems Engineer optimizes internal infrastructure for a remote workforce, ensuring security, compliance, and operational efficiency through strategic IT initiatives.

The Operations Analyst monitors IBM technologies, provides tier-1 support, analyzes incidents, and collaborates with stakeholders to ensure service delivery and process improvements.

The TechOps member will manage technical infrastructure, security tooling, and new tool evaluations, ensuring fast and secure operations while handling multiple projects.

The Operating Engineer is responsible for maintaining and operating mechanical, electrical, and plumbing systems in commercial properties, performing preventive and corrective maintenance, and ensuring safety compliance.

Manage IT initiatives by engaging with users, co-creating user stories, and facilitating stakeholder alignment while driving vendor interactions.

Oversee IT infrastructure and support for the Miami site, managing a team and ensuring effective communication between business and global IT teams.

The Document Management System Administrator optimizes iManage Work, supports users, troubleshoots issues, ensures data integrity, and collaborates with IT teams.

As a ServiceNow Queue Manager, you will manage ticket workflows, oversee asset tracking, ensure SLA compliance, and drive process improvements with internal teams and clients.

Manage and maintain the CMDB, oversee change management processes, ensure data integrity, and collaborate with IT teams for incident and problem management.

The role involves designing, configuring, and enhancing ITSM solutions on the ServiceNow platform, focusing on ITIL-aligned digital workflows and client engagement.