Top IT Support & Helpdesk Jobs in Miami, FL

The Techno Functional Application Support Lead provides production support for Workforce Software modules, manages support tickets, mentors team members, and engages with global clients to ensure quality service and adherence to SLAs.

The ServiceNow Queue Manager oversees ticket workflows, asset management, and lifecycle tracking while ensuring SLA compliance and operational excellence.

Assist with IT support and office logistics, including technology setups, troubleshooting, and basic administration for efficient operations.

Lead and operate hotel IT: oversee day-to-day systems, networks, property platforms (Opera, Micros), guest-room tech, vendors, projects, security, data governance, automation, documentation, budgets, and audit/compliance readiness.

The IT Project Analyst is responsible for project financial management, resource tracking, PMO operations, compliance audits, and improving PMO tools and templates.

The Systems Support Engineer II supports C-Suite executives and staff by providing onsite technical support for Windows and macOS systems, managing devices, and resolving issues. Responsibilities include troubleshooting, imaging laptops, supporting Microsoft applications, and maintaining high customer service standards.

The IT Project Coordinator will manage small-to-medium IT projects, ensuring successful completion while collaborating with various internal teams and maintaining documentation.

The role involves building AI systems to enhance technical support operations by automating workflows and providing analytical insights to improve customer experience.

The role leads IT Business Enablement, partnering with senior leaders to drive operational excellence in Manufacturing and Quality through technology and agile practices.

Lead global IT business enablement for Manufacturing and Quality, forging partnerships, driving innovation, and ensuring operational excellence through technology.