Top Operations & Support Jobs in Miami, FL

Leads the design, implementation, administration, integration, testing, and enhancement of Veeva Vault RIM. Translates business requirements into functional specifications, manages application roadmaps, supports GxP compliance, oversees internal and external technical resources, and drives system optimization. The role also provides troubleshooting, root-cause analysis, user support, data migration assistance for M&A activities, and technology guidance involving emerging technologies and AI.

Provides administrative support to executives by managing schedules, meetings, correspondence, presentations, travel arrangements, special projects, and confidential information. The role requires strong communication, organization, prioritization, typing, attention to detail, and proficiency with Microsoft Office Suite. This is a fully remote position open to candidates with 0–5 years of administrative or executive assistant experience.

Manage end-to-end billing and revenue operations, including invoicing, collections, revenue reconciliation, trend analysis, reporting, process improvement, and internal controls. Collaborate with finance, sales, and operations teams to align billing with contracts and delivered services, resolve discrepancies, improve collections, and provide trusted revenue insights to leadership.

Provides hands-on corporate IT support for executives, remote employees, field users, and support-center staff. Troubleshoots Windows, macOS, Microsoft 365, identity, connectivity, endpoint, collaboration, and hardware issues; manages device deployment, lifecycle, security, assets, and onboarding. Owns incidents through resolution, documents solutions, supports Teams Rooms, collaborates on IT projects, and improves recurring support processes. Requires occasional onsite, after-hours, travel, and equipment-handling work.

Own marketing and revenue operations systems, including Marketo programs, segmentation, scoring, QA, lead routing, enrichment, lifecycle models, deduplication, and Salesforce administration. Partner with Marketing, Sales, and BDR teams to improve data quality, pipeline velocity, reporting, and operational efficiency. Build scalable workflows and automation, prioritize cross-functional requests, and convert recurring issues into durable processes.

Supports reimbursement operations through business process analysis, workflow optimization, and transformation initiatives. Responsibilities include mapping current and future-state processes, conducting root-cause analysis, documenting business requirements, developing user stories and acceptance criteria, supporting system integrations and testing, tracking project actions, and assisting with change management. The role partners with operations, IT, vendors, and business stakeholders to improve productivity, quality, reimbursement outcomes, compliance, and patient experience.

Leads strategy and 0-to-1 execution for new products, businesses, markets, and international expansion. Owns opportunity evaluation, business cases, operating models, go-to-market planning, AI initiatives, strategic partnerships, and cross-functional execution from concept through launch. Reports to the Chief Strategy Officer, leads the Strategy & Operations team, and collaborates with Commercial, Product, Clinical, Operations, Finance, and Technology leaders.

Supports enterprise teams with research, data gathering and validation, presentations, administrative tasks, collaboration, and project activities. The intern applies academic knowledge, participates in training, contributes process-improvement ideas, assists with problem-solving, communicates with colleagues, and develops professional skills through feedback and networking.

Coordinates administrative operations for country programs, including office support, facilities, travel, logistics, procurement, inventory, asset management, vendor liaison, records, and emergency response purchasing. Maintains compliance with organizational standards, donor requirements, local regulations, and internal controls. Collaborates with program, supply chain, HR, and partners to resolve issues, improve processes, support events and visitors, reconcile records, and strengthen knowledge management. Requires English and Spanish proficiency, strong organizational skills, and willingness to travel up to 50%.

Translates Punjabi and English official documents, including legal records, certificates, vital records, and academic transcripts. Reviews and edits translations for accuracy, grammar, formatting, and consistency while maintaining confidentiality and meeting quick turnaround deadlines. Works independently on an as-needed freelance basis, follows client instructions, and delivers client-ready materials in standard document formats.