Top Operations & Support Jobs in Miami, FL

Provide phone-first technical support for Storable products: register, classify, troubleshoot, and resolve incidents; log bugs and escalate as needed; update knowledge base; meet SLAs; assist in training and complete product certifications. Work assigned shifts and support occasional rotations.

Lead all aspects of a full-service YMCA branch (~$2.7M operations), including financial management, membership and program growth, staff recruitment and development, fundraising ($80K goal), facility and aquatics oversight, safety and compliance, volunteer and board engagement, and community partnership building to advance the YMCA mission.

Lead growth and stewardship of Current AIs open-source communities: engage contributors across GitHub, Discord, and other channels; moderate and evolve community guidelines; bridge contributors and internal teams; run outreach, recognition, and contributor-growth programs; track community health metrics and support budgeting and operations for community initiatives.

Administer and optimize the Army's Salesforce recruiting platform: configure objects, flows, security, integrations, reports/dashboards, monitor data quality and performance, troubleshoot issues, support deployments and UAT, and apply AI-enabled tools to automate processes and improve recruiter productivity while ensuring DoD/Army compliance.

Provide high-level administrative support to senior executives by managing complex calendars, travel, and meetings; preparing documents and presentations; handling confidential communications; processing expenses and invoices; coordinating office logistics; supporting special projects and research; and proactively anticipating executive needs with strong organization and discretion.

Lead and build the Business Applications (BizApps) function: administer enterprise SaaS platforms, own Workato IPaaS integrations, design/custom-build AWS middleware, deploy AI agents, enforce governance and security, manage vendors, and partner cross-functionally to scale enablement and automation.

Support the Field Team Network with administrative tasks: email communications, partner outreach, meeting notes, document organization, process review and improvement, time studies and quality review of calls, plus project work aligned with intern skills and growth.

Lead Salesforce platform administration, manage Conga and DocuSign document/signature workflows, configure declarative automation (Flows, approval processes), support enterprise production incidents, govern templates/versioning, coordinate releases, and train/support end users across business units.

Provide remote technical support for clients, troubleshooting Ubiquity networks, VoIP/SIP/PBX systems, cloud infrastructure, CCTV, and network buildouts. Respond via phone, email, and remote tools, log tickets, guide clients through setups, and follow up to ensure resolution.

Lead enterprise safety, compliance, and risk management programs across distributed operations. Develop policy, audits, incident investigation, training, and metrics. Ensure regulatory compliance (OSHA, DOT), drive continuous improvement, and support cross-functional integration and contract readiness.