Top IT Support & Helpdesk Jobs in Madison, WI

Provide on-site Tier 1 technical support at Novato HQ: triage helpdesk tickets and Slack requests, troubleshoot hardware/software/network issues, onboard users, maintain documentation, perform routine maintenance, and participate in a rotating weekend on-call schedule.

The Operations Manager oversees IT operations, evaluates system performance, ensures data integrity, and manages infrastructure, including servers and cloud systems.

The UKG Support Analyst focuses on configuring calculated accruals within the UKG Pro WFM, managing support tickets, and collaborating with HR and IT teams.

As an IT Support Engineer, you'll manage hardware and software requests, build automations, handle user account management, and support IT security initiatives while advocating for technology solutions.

Provide first-line IT support for hardware, software, and connectivity issues. Troubleshoot devices, assist with user account management, and help onboard/offboard employees while delivering excellent customer service.

The technician evaluates and repairs complex biomedical equipment, performs maintenance, and leads a team to ensure customer satisfaction.

The Tech Operations Intern will provide technical support, manage IT tickets, assist with onboarding, and contribute to automation efforts and CI/CD pipelines.

The IT Ops Manager will manage all IT operations including systems administration, vendor management, security operations, and compliance in a hands-on capacity.

Support sustainment and backend administration of applications/services, perform migrations and testing in cloud/VDI environments, fix migration defects, coordinate testing with functional owners, manage Agile/Scrum artifacts and JIRA, report and resolve infrastructure/application issues.

Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.