Top IT Jobs in Madison, WI

Design and implement accessible, user-centered front-end experiences for federal case management on AWS. Translate UX research and high-fidelity prototypes into production-ready, responsive code, enforce design and front-end standards, validate Section 508/WCAG compliance, and contribute to shared design systems while working in Agile teams and supporting usability and accessibility testing.

Manage and grow a remote helpdesk team while providing hands-on tier 2/3 support. Own ticket triage, SLAs/KPIs, onboarding/offboarding, M365/Google Workspace and Azure AD administration, endpoint management via Intune/MDM, vendor and asset lifecycle, security policy enforcement, documentation, and process improvement.

Design, build, and maintain automation and CI/CD for secure cloud and software delivery. Develop scripts, pipelines, and IaC; support vulnerability remediation, troubleshooting, documentation, and mentor junior engineers to ensure compliant, repeatable deployments.

Provide front-line Tier 1 IT support for El Dorado Hills office and remote employees: troubleshoot hardware/software/access issues, provision and deploy devices, manage onboarding/offboarding, maintain IT asset records, assist with endpoint projects, partner with vendors, and support physical security systems. Requires occasional after-hours support.

Lead enterprise member retention and customer experience strategy for Medicaid (and related lines), partner with growth and operations leaders, identify technology needs (QNXT/Salesforce), drive process improvements, analyze disenrollment data, establish performance metrics, and influence cross-functional teams to achieve membership growth and retention goals.

Deploy and maintain AI enablement infrastructure (MCP servers, AI agents, AI features in SaaS), manage service accounts and API keys, automate and containerize services, support enterprise IT systems, document integrations and runbooks, and mentor IT support staff.

Serve as Product Owner for CMS programs, managing the Salesforce product roadmap, eliciting and documenting requirements, translating needs into user stories, leading backlog grooming and sprint planning, coordinating cross-functional teams, overseeing UAT and helpdesk cases, and supporting demos, documentation, and governance to deliver scalable, compliant platform solutions.

Lead and mentor engineering and QA teams to design, build, test, and deploy scalable, secure enterprise web applications and workflow solutions. Drive Agile delivery, CI/CD and DevSecOps improvements, production stability, incident remediation, API and backend integrations, and cross-team coordination with Infrastructure, Security, Operations, and PMO. Ensure development quality standards, code reviews, release management, and federal compliance for a high-volume, mission-critical platform.

Support data collection, analysis, and reporting for a government care program. Develop data collection tools, identify performance indicators, conduct analysis and visualization (Power BI/Tableau), prepare summaries and presentations, train staff, oversee report quality, and help build data repositories and ETL processes.

Coordinate and compile responses to FOIA requests: identify record custodians, gather and organize responsive records, draft routine and complex replies, use tracking systems, maintain case files, meet deadlines, and liaise with internal and external offices. Requires analytical, research, writing, and organizational skills.

Lead end-to-end IT incident response and major incident coordination to restore services rapidly, enforce SLAs, maintain incident/problem records, improve processes and runbooks, communicate with stakeholders, and participate in a rotating 24/7 on-call schedule.

Provide first-line end-user technical support for hardware, software, and collaboration tools in a hybrid environment. Troubleshoot Microsoft 365 apps, manage user provisioning and licenses in Entra and Defender, support onboarding/offboarding, maintain IT documentation, assist with onsite workstation and conference room setups, coordinate with vendors, monitor support queues, and deliver user training for productivity tools.

Manage ERP and subsidy management projects, oversee risks, issues, project charters, stakeholder engagement, and release cycles (semi-annual Workday releases). Ensure compliance with SOX/SDLC controls and coordinate with Agile Delivery Leads across Scrum and Kanban teams.

Manage multiple public-sector IT infrastructure projects end-to-end, ensuring on-time, on-budget delivery. Lead stakeholders, vendors, and internal teams; build schedules, manage risks, finances, QA, and client communications for networking, wireless, and unified communications engagements.

Lead a sourcing team to develop and execute multi-year category strategies for enterprise IT and cloud platforms. Drive cost savings, demand management, supplier performance, risk mitigation, and contract negotiations. Partner with business, finance, risk, and compliance, manage strategic supplier relationships, and coach sourcing professionals to deliver measurable value across ERP, analytics, AI, cloud infrastructure, DevOps, and observability domains.

Serve as IT Infrastructure Project Manager for public sector clients, delivering networking, wireless, UC, and data center/security projects on time and within budget. Manage schedules, budgets, vendors, stakeholders, risks, QA, and multiple concurrent projects. Provide client-facing communication, financial reporting, and leadership of internal and external teams while ensuring project profitability and adherence to methodology.

Design, develop, and maintain high-performance Scala/Java server-side applications and RESTful APIs. Work on distributed systems, ensure data integrity and security, write unit tests, optimize performance, participate in design reviews, and mentor junior engineers while supporting CMS mission requirements.

Lead cross-functional technical teams to deliver full-lifecycle software development, cloud migration, and AI projects. Apply Agile/hybrid methods, manage schedules, budgets, risks, and stakeholders, and ensure alignment with architecture and security standards. Drive AI tool adoption and coordinate testing, deployment, and post-implementation support.

Lead IT strategy and operations for Wiremold, drive an SAP S/4 implementation, ensure system reliability and cybersecurity, manage vendors, budgets, IT projects, risk/compliance, disaster recovery, and measure IT performance with KPIs.

Lead enterprise data management programs across data engineering, governance, analytics and platforms. Manage cross-functional projects using Agile/Scrum/kanban or waterfall, build sprint/project plans, track budgets and risks, coordinate integrations (ERP, CRM, MDM), define requirements in ADO/Jira, partner with stakeholders and vendors, and drive change management and continuous improvement.

The IT Support Engineer will handle frontline IT support, device management, and identity access workflows, ensuring a seamless employee experience.

As an IT Support Engineer, you'll manage frontline IT support and endpoint operations, improve access workflows, and collaborate with Security and Engineering. Responsibilities include triaging issues, onboarding, and maintaining system documentation.

Design and automate compliance systems to enhance efficiency in audit readiness. Collaborate with teams to integrate tools and optimize processes.

The Senior IT Engineer will design, build, and maintain integrations across diverse technology stacks, ensuring data flow and operational efficiency while mentoring junior staff and collaborating with various engineering teams.

The Senior Enterprise Architect will lead CRM architecture for Cengage, focusing on Salesforce integration and ensuring scalable enterprise capabilities, while mentoring teams and reducing technical debt.