Top Tech Jobs & Startup Jobs

Own customer support tickets from initial response through resolution, troubleshoot hardware and software issues, coordinate repairs and escalations, analyze support data for recurring problems, and develop proactive self-service systems. The intern will build deep product knowledge across robotics, AI, hardware, software, and the Matic app while creating AI-powered support tools and collaborating with Engineering, Product, Marketing, and Operations.

Build and ship end-to-end product features across frontend, backend, and agent-driven workflows; design scalable architectures; improve developer velocity, tooling, and product quality; apply AI-native engineering practices; collaborate on core product experience and execute high-leverage work with strong ownership.

Own trade performance reporting, dashboards, scorecards, promotional ROI analysis, range review support, category insights, and sales projections for major retail customers. The role turns sales and shopper data into commercial recommendations, supports retailer presentations and new product launches, and collaborates with Sales, Marketing, Supply Chain, Demand Planning, and Finance. It requires strong Excel and presentation skills, commercial curiosity, attention to detail, clear communication, and the ability to manage multiple priorities.

Own end-to-end firmware QA for embedded satellite hardware: design and build HIL test rigs, automate regression suites with Python, correlate logs across debug probes and device interfaces, define release validation gates, and scale QA processes for hardware products.

Manage a portfolio of security industry customers, guiding onboarding and ongoing adoption, leading objective reviews, renewals, and expansion opportunities. Monitor customer health, identify risks, drive retention and advocacy, and relay customer feedback to Product, Sales, and Engineering. Serve as a security industry subject matter expert while maintaining strong customer relationships and managing multiple priorities in a startup environment.

Organize and curate large volumes of raw information: extract key points from transcripts, maintain clean spreadsheets, curate links/resources, tag and categorize content, and follow or propose systems for information structure. Part-time remote role with initial 10 hours/week and potential to grow.

Architect and refine scalable cloud infrastructure software for enterprise and internet-scale environments. Responsibilities include developing robust software, designing systems supporting 1,000+ nodes, optimizing performance, and collaborating with distributed technical teams in agile environments.

Guide new clients through software implementation, including kickoff meetings, project planning, platform configuration, data coordination, training, launch support, and early adoption. Manage timelines, milestones, documentation, and risks while coordinating clients and internal teams. Conduct post-launch health reviews, identify adoption barriers, create scalable onboarding resources, and improve implementation processes. Support client events, feedback collection, renewals, and expansion through successful implementation outcomes.

Provides HR administration for school staff, including employee record maintenance, recruitment coordination, onboarding, employee support, compliance tracking, and payroll, benefits, and leave assistance. The role partners with school leaders and central HR, handles confidential information, supports HR programs, and travels between Buffalo and Rochester school locations as needed.

Leads Bedrock Energy’s commercial function, owning go-to-market strategy, enterprise sales, long-term deal structuring, and revenue growth. The role personally closes major geothermal energy deals, builds relationships with real estate owners and developers, develops repeatable sales processes, and recruits and coaches the commercial team. Responsibilities also include CRM and forecasting systems, pipeline management, cross-functional collaboration with engineering and operations, and communicating commercial performance to company leadership and the board.